Elegant Hotel

Good service fast response

We book for two nights. First room they given is facing the parking area. Too noisy ( lots of crowds in trees)from late evening until the next day. Too noisy cant sleep. Air cond not strong. Next day we change another room, facing opposite way. No noisy but can see there stain marks on bed.

Clean and staff very friendly, fast check in, easy car parking,

Everything is ok, just the wall was full with mold, look really not good

I will praise the hotel room cleanliness, but the hotel upper floor corridor carpets & lighting shall do something as not very clean n bright. Also, hotel room pillow shall upgrade better quality as currently not really comfortable. Portable water heater shall improve too. Disposable slippers shall improve too.

The service is good. Be careful with trip.com as i book for 2 rooms & also paid for 2 room but when i arrive at the hotel, they said they only receive a booking of 1 room & they even showed me the booking from their system. After 30minutes of discussing and i’m so lucky that night, someone checkout early and i get 2 rooms and the receptionist is very polite and helpful. Keep on apologise for things that is not their fault but i get a different room from what i booked but i think it is ok as all the hotel were fully booked. The door having problem which is nit functioning well but i just stay for 1 night so no problem with me. Others, i’m satisfied with the service and room. The room & toilet is very spacious and we have a good sleep. Thanks to the receptionist.