Overall, I really enjoyed my stay at the resort while celebrating my birthday. The room was very comfortable, and the Front of House staff provided a warm and pleasant experience.
However, I was quite disappointed with the Food & Beverage service. I tried dining there twice and both times fell below expectations—especially when compared to similar resorts.
During lunch, the service was lacking. The staff were not attentive; I had to ask multiple times for basic items, and they were often sitting behind the bar instead of actively serving guests.
Breakfast was also underwhelming. We were seated and given a menu without any explanation of how the breakfast ordering process worked. It turned out to be à la carte with limited options, which felt overpriced—especially when considering that many resorts offer buffets at a similar or even lower cost.
I also couldn’t help but feel a sense of unequal treatment. As a local Khmer guest, it seemed like foreign guests were welcomed and served with more enthusiasm, which was disheartening.
I would love to return in the future, but I sincerely hope the resort improves its F&B service to match the quality of the rest of the experience.
Käännä
Elizabeth
Kahden hengen standard-huone
Majoittunut 4. 2025
Matkustus ystävien kanssa
14 arvostelu
9.5/10
Mahtava
Lähetetty 4.5.2025
Lovely place to stay with a really nice breakfast. Easy to access and the rooms are quaint tiny homes. Well lit even at night and really good buggy service. Only thing is that one of the towels had stains on them
Schönes Hotel mit Pool direkt am Strand. Anlage ist sehr groß. Transfer ist inklusive
Käännä
thvestby
Kahden hengen standard-huone
Majoittunut 2. 2025
Muu
5 arvostelu
10/10
Ylivertainen
Lähetetty 23.3.2025
La Passion was an oasis of good things, yes all good things: the athmosphare, the service, the calmness,, the professinality, the smile, the kindness, the pool, the maintenence (of the gardens). Not a big deal, but some rotten planks could be replaced.
Käännä
LyLana
Standard kahden hengen huone
Majoittunut 12. 2024
Perhe
2 arvostelu
9.0/10
Mahtava
Lähetetty 20.3.2025
Good service
Helpful
Käännä
KimmyCK
Kahden hengen standard-huone
Majoittunut 2. 2025
Matkustus ystävien kanssa
2 arvostelu
10/10
Ylivertainen
Lähetetty 14.3.2025
The heart of island Very nice place and staff so friendly. I definitely go again soon.
Käännä
Svitlana
Kahden hengen standard-huone
Majoittunut 1. 2025
Perhe
2 arvostelu
10/10
Ylivertainen
Lähetetty 13.3.2025
Хороший отець, дуже гарна територія.
Käännä
Jones
Executive-huone
Majoittunut 1. 2025
Pariskunta
7 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 27.2.2025
The location by the beach was stunning. The hotel was very responsive to my communication before arrival to help with transport to the hotel which happens to be fun tractor driven trailers across the beach. The front desk at arrival was welcoming and helpful including a welcome drink. The hotel is quite a large space so there are buggies and bikes to get around. The room was fine, I wish there was an extra mat in from outside as there was a lot of sand trailed in. We had an executive room with a plunge pool which we made use of. The hotel claimed hot water but we never had any in our room. It is not the hottest time of year so a hot shower would have been great. Breakfast was a small selection of bread, eggs, noodles and some western breakfast items like sausage and beans. It was fine but not amazing, the views of the ocean during breakfast was a plus. When we wanted to lounge by the pool or the ocean we found that all the sun beds were occupied so we had to lay on the sand. Overall the hotel has a lot going for it just a few things that would have taken it from good to great.
Käännä
Vieraskäyttäjä
Kahden hengen standard-huone
Majoittunut 1. 2025
Yksin matkustava
4 arvostelu
10/10
Ylivertainen
Lähetetty 24.2.2025
Прекрасный отель! Красивая большая территория. Просторные и чистые номера! Всегда вода в бутылках, чистые полотенца! Веранда с видом на джунгли! Отзывчивый и приветливый персонал и вкусные разнообразные завтраки! Остались теплые впечатления! Обязательно вернусь сюда с семьей!