Koh Rong Sanloem Island, Sihanoukville, Sihanoukville Province, 18000, CambodiaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.4/5
Erittäin hyvä
38 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.5
Mukavuudet4.3
Palvelu4.4
Puhtaus4.4
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(38)
Positiiviset arviot(36)
Arvostelut valokuvien/videon kera(6)
Kielteisiä arvosteluja(2)
Vieraskäyttäjä
Deluxe-huvila
Majoittunut 10. 2024
Pariskunnat
1 arvostelu
4.5/5
Mahtava
Lähetetty 17.11.2024
Sehr schöne Resort mit dem schönsten und saubersten Strand der Insel. Personal sehr freundlich. WLAN Ausleuchtung könnte besser sein, Sauberkeit OK.
Käännä
MatyG
Deluxe-huvila
Majoittunut 5. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.6.2024
Beautiful location, staff were amazing! Food was good!
Käännä
dm1
Huvila puutarhanäköalalla
Majoittunut 3. 2024
Yksin matkustavat
7 arvostelu
4.7/5
Mahtava
Lähetetty 5.6.2024
Well maintained, great room, will stay again.
Käännä
Gianluca Mazzo
Deluxe-huvila
Majoittunut 11. 2023
Perhe
2 arvostelu
4.5/5
Mahtava
Lähetetty 21.3.2024
Wonderful beach, out of the night bars area but at walking distance. Clean relaxing happy and kind staff. All you need to relax and enjoy the beach.
Käännä
Alexis Patureau
Deluxe-huvila
Majoittunut 2. 2024
Pariskunnat
24 arvostelu
1.7/5
Lähetetty 14.3.2024
Hôtel a évité car le manager après 7 appel et 2 jours passés ne nous a même pas rappelé. On a dû demander aux autres hôtels suite a notre débarquement du bateau de venir nous chercher donc on commence déjà avant même d'avoir enregistré avec un point en moins pour le service. Messieurs c'est bien d'avoir un business familial mais du respect pour ces clients c'est le premier point à respecter. J'en profite pour remercier l'hôtesse d'accueil qui a essayé de nous expliquer que son boss est un gros C.. inexpérimenté et aucune éducation.
On continue par la découverte de notre chambre sur ce point c'est propre et la seule chose qui est bien dans cet hôtels pas bon marché pour 2*. Les matériaux sont bas de gamme le lit pas franchement confortable et le pire est la découverte de la douchette qui n'apparaît pas sur les photos. Il n'y a aucune pression et c'est pas possible de payer 70€ la nuit et de ne pas pouvoir se sentir propre. Un point de moins pour l'hôtel.
Une fois la frustration passée, on se détend sur les transats et on demande un cocktail a 4$ ce qui est horriblement chère mais le pire c'est qu'il n'y a pas d'alcool dedans, les Spring rolls plein d'huile était bon.
La suite est terrible car je m'endors sur le transat après un baignade ou j'ai la sensation que l'eau n'est pas propre ce qui est vrai pour tout ce coin de plage a évité. Je me réveille avec des petits boutons qui démangent ( plus de 50 au total) et là c'est le début de 4 jours de douleur.car.la plage n'est pas nettoyée par l'hôtel comparé a tous les autres et donc des puces de sable se sont fait plaisir plus de 50 boutons qui gratte énormément.
A partir de là j'espère juste partir et je décide comme l'an dernier de retourner au resort la passion car au moins c'est propre et a seulement 25 € de plus il y a pas de comparaison possible.
Je ne remercie absolument pas saracen hôtel car c'est le plus bas de gamme et mal géré des hôtels que j'ai vu du Cambodge pourtant a 70€ la nuit je trouve cela scandaleux.
Pour être complet la chambre est correcte voir géante avec ce manque de mobilier intérieur et les murs craquelés ne vont pas résister éternellement. Le petit déjeuner est hors de prix et pas fou parter sur la plage, il y a que mieux et bien moins chere 4$ versus 6,75$ pour pas grand chose. Je suis dégoûtée car j'ai encore des séquelles de votre négligence alors que j'ai payé un service inexistant. Bisous d'un membre diamond qui ne raconte que son horrible expérience, qui vit environ 120 jours par an a l'hôtel et qui a une exigence première le service client et la c'est plus que mauvais.
Majoituspaikan vastaus: Hello there,Thank you very much for spending your time to give us a review. We are happy that you had a good time staying with us. Your review is very much important to us to improve the quality of next coming guest stay.Wish you all the best.Regards,Channy
Charlotte
Majoittunut 1. 2025
Muu
4.0/5
Erittäin hyvä
Lähetetty 20.2.2025
Lovely clean bungalows on the beach. Nicest end of the beach. Good food.
Nice staff
Käännä
Vieraskäyttäjä
Majoittunut 1. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 9.2.2025
A lovely resort on the cleanest and quietest end of this lovely beach. We stayed in one of the beach front bungalows, which I would recommend as the view from your porch and windows is wonderful. Water is lovely - shallow and warm. Sand is white and clean. Rooms are a good size. Restaurant is fine - nothing remarakable, but quite good compared to the other ones we tried on the beach. Service was fine. Hong at reception was friendly and quick at responding to messages. Some confusion with ferries being late or stopping at the pier at the far end of the beach, but I think that was beyond the control of the hotel.
Käännä
Alejandro
Majoittunut 1. 2025
Muu
5.0/5
Ylivertainen
Lähetetty 3.2.2025
Nice hotel and restaurant. They should answer messages more often, but good customer service.
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 28.1.2025
Came here after visiting an incredible resort on Koh Rong, so it had a high bar to achieve from the outset. Saracen Bay resort is very very good! Amazing views, large room, fridge which is a bonus, comfy bed, kettle (another bonus) and the staff are really polite and friendly, typical Cambodian - the loveliest people you could wish to meet. The sea is shallow for about 100 meters with crystal clear water and powder white sand, there is some areas along the beach away from the hotel which are, tatty - but the hotels beach is great, and only residents can use the very spacious sunbathing area! It's 4 circles due to a few points. We had a beach front room, like I said earlier, amazing views - if you could see out of the glass which was very dirty and I had to request them to be cleaned. The safe didn't work, not a biggie as it's a very honest place to be but nonetheless, I like to put our passports in a safe and a solution could not be offered. The bathroom door was significantly warped and wouldn't close, not a huge problem to me and my wife as we've been married 20 years, but still - taking a number 2 with an open door isn't great. Then there was the accumulation of dust balls on the bathroom window ledge, just a culmination of lack of attention to detail. Housekeeping is on request, even emptying the bins which I think should be a standard daily task as a minimum. The restaurant here serves magical meals, they were outstanding - every single one of them! A large selection, always piping hot and served with a smile, very good value as well, not at all expensive. It's a pity about the downsides as the up parts are really good, but you can't give out top marks for somewhere that has room for improvement. Koh Rong Sanloem is a very chilled island and this hotel is a good one, hopefully they iron out some of the issues and become the go to place to stay, it is already to go to place to eat for me!
Käännä
Mohammad
Majoittunut 12. 2024
Muu
3.0/5
Lähetetty 26.1.2025
Correct pour le prix
Petite maison vraiment simple et vieillissante
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 15.1.2025
What a fabulous place to stay. The best part for us were the staff - all very friendly, helpful and knowledgable. They even invited us to their private New Year's Eve party. The have a real understanding of what guests want on holiday and really make the stay memorable. The location at one end of the beach is great as it's not not a 5 minute walk (along the white sands!) to other bars and restaurants. The rooms are well equipped, spacious and are laid out in such a way that you get excellent privacy. Food at the restaurant is very reasonably priced and of a high quality.
Käännä
Paul
Majoittunut 11. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 25.12.2024
Excellent staff..
Käännä
RachLab
Majoittunut 10. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 16.11.2024
opStunning. The best location on Saracen Bay in my opinion without a doubt. Spacious, wide beach area with plenty of sunbeds and grass thatch umbrellas tucked away at the much quieter and more picturesque end of the beach. Complete serenity and peace and quiet here, it's impossible not to unwind and relax instantly from the moment you arrive. The beach is beautiful- wide and clean as opposed to further down where it tends to be narrower and the other resorts in the middle of the beach I felt were packed quite closely right next to each other. We booked a sea front villa for 6 nights, paid a bit extra but so worth it for that paradise view when you slide open those doors every morning. It's breathtaking to watch the sun rise at 6am from just outside your villa. The hotel staff messaged me before our arrival to confirm which Ferry we were arriving on and to ensure someone was at the pier to collect us from the Ferry and to transfer our luggage to the hotel. ( It is then only a short 150 metre walk from RUMI Pier to the hotel.) The villa was very large and spacious, excellent air-con and good wifi in the villa, on the beach and in the restaurant. Shower pressure was a little weak but it does the job and so didn't bother us. A Safe and fridge are also provided in each villa which was spotlessly clean and housekeeping came in each day to do our room ( you have to request this at Reception) The Staff were all wonderful, so friendly and welcoming, and arranged a private boat trip for us to do snorkelling, fishing and then a visit to M'Pai Bay to watch the sunset. We left at 2pm returning at 7pm. Cost $60. There are a couple of Mini Marts further down the beach if you want to stock up on anything for the fridge, drinks, snacks etc. ( the closest one is right next door to Big Easy Hostel half way down the beach) Lazy Beach is a 30-40 minute hike from the hotel across the island to watch sunset, i wore flip flops but some of the route is inclined over very gravelly, rocky tracks with very sharp stones and rocks so sturdier walking sandals or trainers would have been more suitable as my flip flops felt the pain a bit! We opted not to book breakfast at the hotel as we like the flexibility to stroll early morning and try different places along the beach and there are plenty of choices of restaurants within a short 5 -10 minute walk that offer breakfast menus. We loved everything about our stay here, it really was faultless. If you are searching for complete tranquility and total peace and quiet, look no further, this is the place to be. Absolute picture- perfect paradise!!
Käännä
6/10
Vieraskäyttäjä
Majoittunut 10. 2024
Pariskunnat
4.0/5
Erittäin hyvä
Lähetetty 19.11.2024
Sehr sauberer Strand, der besser auf der Insel nicht zu finden ist. Personal ist sehr hilfsbereit und freundlich. Mitarbeiter säubern den Strand nach Flut von Müll. Die WLAN Ausleuchtung könnte besser sein und die Sauberkeit unter dem Bett könnte besser sein. Dennoch Empfehlung!