XIHU RESORT HOTEL arvostelua

Majoituspaikan vastaus: Dear Valued Guest,Warmest Greetings from XIHU RESORT HOTEL!Thank you very much for supporting Xihu Resort Hotel. We always believe that a good reputation is maintained by the satisfaction of our guests, and we are honored to provide you with the best services. You are welcome to choose our hotel again for business or leisure travel! Sincerely look forward to your visit again!Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Majoituspaikan vastaus: Dear Valued Guest,Warmest greetings from XIHU RESORT HOTEL!Thank you for giving us a good evaluation! We will strive hard to do even better! Looking forward to welcoming you again.Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Majoituspaikan vastaus: Warmest greetings from XIHU RESORT HOTEL!Thank you for staying at Xihu Resort Hotel and for giving us a review. We will continue to maintain high quality and excellent customer service standards and strive to create a comfortable and warm stay for every guest. We look forward to welcoming you again.Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Majoituspaikan vastaus: Warmest Greetings from XIHU RESORT HOTEL!Thank you for your valuable input! We will review our shortcomings to correct them, and try to achieve your satisfaction in the future.Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Majoituspaikan vastaus: Warmest Greetings from XIHU RESORT HOTEL!Thank you very much for staying at our Xihu Resort hotel and sharing your stay! Thank you for your valuable review. We have already reported this issue to the relevant department. We sincerely look forward to your visit again!Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Majoituspaikan vastaus: Warmest Greetings from XIHU RESORT HOTEL! Thank you very much for staying at our Xihu Resort hotel and sharing your stay! Thank you for your valuable review. We have already reported this issue to the relevant department. We sincerely look forward to your visit again! Sambath Pich (Mr.) Reservation Manager XIHU RESORT HOTEL

Majoituspaikan vastaus: 尊敬的賓客：您好！感謝您給予我們的滿分評價！您的鼓勵與支持是我們不斷努力的動力源泉。我們將繼續以更高的標準為您提供優質的服務，力求做得更好。感謝您一直以來的支持與厚愛, 期待您的再次光臨！

Majoituspaikan vastaus: Dear Ms. Lizbeth,Thank you for taking the time to provide your feedback regarding your recent stay with us. We sincerely apologize for the challenges you encountered, as this does not align with our commitment to delivering exceptional service.We take your concerns regarding food cleanliness and staff communication very seriously. While we regret the unacceptable behavior you experienced, please note that buffet items are intended for consumption within the restaurant. We will take immediate steps to address these issues and ensure they do not recur.Regarding the mineral water, our hotel typically provides four complimentary bottles per room, as indicated in the attached image. Guests are welcome to request up to two additional bottles at no charge during their stay. Further requests are subject to our hotel policy, and we appreciate your understanding in this matter.Your feedback is invaluable to us, and we are dedicated to making the necessary improvements. We hope you will consider giving us another opportunity to provide you with a more satisfactory experience in the future.Thank you once again for your insights.Sambath Pich (Mr.) Reservation Manager XIHU RESORT HOTEL

Majoituspaikan vastaus: Dear Valued Guests, Warmest greetings from XIHU RESORT HOTEL!Thank you for staying at Xihu Resort Hotel, and for giving us a review. We will continue to maintain high quality and excellent customer service standards and strive to create a comfortable and warm stay for every guest. We are looking forward to welcoming you again.Sambath Pich (Mr.)Reservation ManagerXIHU RESORT HOTEL

Majoituspaikan vastaus: 尊敬的賓客：感謝您選擇西湖度假酒店，非常抱歉此次出現的問題，在此向您表示歉意，若您有任何問題或需要進一步的協助，歡迎隨時聯繫我們。 期待您的再次光臨！

Majoituspaikan vastaus: 尊敬的賓客：您好！感謝您對西湖度假酒店的支持與厚愛！您的滿意是我們不斷前行的動力，我們將持續為您提供優質的服務。無需多言，期待您常常光臨！