Bamboo Jam

I have booked by Trip.com and already paid 166 $ per 2 nights and when I arrived there in The Bamboo Jam the new owner told me that they cannot receive my payment because the hotel was sold and I need to pay again to the new owner now. There is no place to stay on 24/12 and I paid again for 2 nights to the new owner and I request for Trip.com my refund bcz they sold the hotel, and Trip.com didn’t accept my request of refund and I lost 166$. When you booking Bamboo Jam be carful. Don’t book by trip.com

It is difficult to make a real rating scorer - but read the review! We arrived in windy weather therefore - We were dropped off at another pier far from Bamboo jam - Vicki and staff were ready and picked us up with a "transport". We are a family of 4 and they didn't think the children should go with the luggage - we really appreciate good and unexpected service. On arrival at the beach bungalow, we were very disappointed with the standard! Worn, leaking, with many faults and defects 1. In the evening there were cockroaches and other insects in the bathroom. We immediately got an insect spray available. On the 1st morning, we pointed out several errors and that we did not think that the standard lived up to the price in any way! All the staff are nice and understanding - all our pointed out details are continuously corrected and fixed. New railing on the balcony, the faucet in the bathroom was fixed, a defective hammock was replaced, etc. We asked for a discount on the price - it is not accepted after the staff did contact the "boss" - however we are offered a bottle of wine and a "discount" when we eat at their restaurant - which must be said is very very good. All the staff are really nice and helpful. It is free to fill up the water tank. We stayed here for 6 nights over Christmas 2023! There was a constant wind coming in from the beach - so violent that it was not possible to enjoy the beautiful outdoor areas at this place, no yoga, no movie night. But always a pleasant and positive atmosphere. We are now informed that there is often wind on this beach in December. Every day we went to beaches on the opposite side of the island - where there was shelter, it's an easy 30-40 minute walk. We wish all the staff all the best - but hope that the "boss" (who is not present himself!) will lower the price by at least 2/3 as this "beach bungalow" for 4 people is not 180 UDS per night!!!

We ate here three times whilst staying on Koh Rong Sanloem.. the first time was a bit of a fluke as we’d just got off the boat from Sihanoukville and wanted something for brunch/lunch as we hadn’t eaten all morning. This place killed it!!! Can absolutely recommend their guac on toast, hummus with crudités & garlic bread, guac burger, fish burger, vegan schnitzel burger and the burtaco. Not to mention they have the BEST Pina Coladas everrrr! They blend their mix and it has a very good amount of alcohol and proper coconut milk! Also if you go from 6pm-8pm it’s happy hour and you get 2-for-1 on cocktails. Other great things to mention are their craft beers, my husband tried all three and loved them every one! Lastly, massive shout out to Pack, he was there every time we visited and made it such a welcoming/chilled out vibe of a place. Thank you again Bamboo Jam!