Palm Bay Club

We were there at the end of February and beginning of March. Great place. On the 11th floor, the view was superb. The only visible damage from the two hurricanes were a few boarded windows (not in our rental) and some missing palm fronds. The clean up work has been very effective. The beach sand was all there and as powdery as ever. The water was around 68 degrees, a liitle chilly, but we could wade in it. The red tide map showed the area around Siesta Key as being clear the whole time we were there. The best part (among a number of great parts) was the swimming pool. Sherry and I are both lappers and the pool was exceptional. Big enough for long laps and heated to a comfortable level to make entry easy, but not too hot to swim for stretches of time. Check in and check out were quick and easy, and the counter staff always helped with a smile. Traffic on Siesta Key can be a crawl during the day. Evenings generally were not a problem, but the daytime demanded extra time in planning if driving was involved.

I am writing to formally express my dissatisfaction with my current stay at Palm Bay Club, unit 363 Check-in Date, 03/08/2025. The property was misrepresented in the listing, and the actual conditions were unacceptable and unsanitary. Upon arrival, I found the property to be in an extremely poor state, including but not limited to the following: The property was filthy, with dirty walls and an overall lack of cleanliness. The towels and bedding were dirty and unhygienic. The beds were uncomfortable and not as described. There was no designated parking spot despite the listing stating otherwise. There are no grills despite the listing stating otherwise. The ice maker is broken. We were not provided with a parking tag. These conditions were not only disappointing but also unacceptable for a rental property. Given the significant misrepresentation and failure to meet basic hygiene and comfort standards, I kindly requested a full refund.

We stayed at the Palm Bay Club, in The Tower, right on the Gulf! View from the 7th floor was beautiful! The apartment was well furnished; decor was nice/beachy. Perfect 1 bedroom for our 4 night stay! Pool is a little bit of a walk, near the office/street. Our preference was the beach, so worked out fine. We did try to use the hot tub at the Palm Bay across the street. It was hot, but no bubbles.

If you are considering going to Siesta Key, you should consider somewhere else. We booked a four night stay and then Hurricane Helene came through a few days later. I reached out to Palm Bay Beach Club and asked for refund, which was refused even though we had already paid in full for our stay and the area had severe damage from the storm surge and was declared a disaster area by FEMA. In fact “Tamie Marie” from the Palm Bay Beach Club told me to “…contact my attorney” when I asked for a refund - thanks for the advice, I’m going to take you up on your suggestion. Take it from me - don’t risk it. Stay somewhere else, anywhere else would be better.

The condo was great, we would stay again. It would be nice if they had a safe and washer and dryer. With previous VRBO bookings we did not have to go through the condo office at all, here we did. We got there after closing, a key & info stating that we must go to the office between 8-noon the next day was left in the night lock box. I feel that a bonus of going through VRBO is not having to go through that process. Having a light on the sign by road would be very helpful at night. Also, we were harassed by employees about walking on the beach without our armbands. I showed him the bands in my bag, he said we needed to have them on. We were carrying our own chairs, not even trying to use theirs. The bands are rubber, tight, & leave a tan line. I understand if we were at the pool but the beach? Maybe they have too many employees with nothing better to do.

This was my 5th time staying at The Palm Bay Club. This condo was the best one yet!! Everything was perfect. The furniture was very comfortable and the open air balcony was a delight. I will definitely stay there again. Only one inconvenience and that was the elevator. The past few times I have stayed in the tower one of the elevators has been out of service.