Majoituspaikan vastaus: Dear JOBINS96,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your wonderful review! We are delighted to hear that you enjoyed our warm and friendly service. Our team takes great pride in making every guest feel welcome and appreciated.We’re also pleased that you found our prime location convenient, with easy access to the bar street and museum. Your kind words truly motivate us to continue providing exceptional hospitality.We look forward to welcoming you back for another memorable stay!With our love and care, Memoire Family
Anisim
Junior-sviitti
Majoittunut 2. 2025
Pariskunnat
7 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 16.3.2025
Останавливались с 13 по 16 марта. Прежде чем найти отель, сделали круг вокруг района, потом спрашивали у местных жителей. Приехали вечером, хорошо водители тук-туков есть, они и показали. Небольшая вывеска. Забронировали полулюкс, дали номер 203. Номер с балконом, вход на него, заставлен столиком и креслом. Когда вышли на балкон, перед глазами увидели крышу тех сооружения. Двери еле открываются, розетки болтаются, в душевой нет ни двери, ни шторки, весь пол в воде. Подушки, отвратительные, мягкие, неудобные. Завтрак, вроде что-то есть, а что поесть смотришь и не знаешь. Хорошо куры яйца несут, спасибо им. Спустился узнать можно ли поменять номер, ответили сперва что все номера заняты. Потом выяснили что есть свободные, пошли смотреть, еще хуже. Персонал, персонал отзывчивый, готовы помочь если есть вопросы, проблема. К ним вопросов нет, делают что в их силах. В целом, нам Камбоджа и сам Сиемрип понравился, спокойная, размеренная жизнь. В обед очень жарко и большая влажность, климат. Отель, когда знаешь его местоположение, очень удачно расположен. Спасибо.
Käännä
6/7
Majoituspaikan vastaus: Dear Anisim,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for taking the time to share your experience. We appreciate your detailed feedback, as it helps us identify areas for improvement.We regret to hear that certain aspects of your stay did not meet your expectations. Your comments regarding the room condition, balcony setup, and bathroom facilities have been noted, and we will address these concerns with our team to improve the guest experience. We apologize for any discomfort caused and for the initial miscommunication regarding room availability.On a positive note, we are pleased that you found our staff responsive and willing to assist. Providing warm hospitality is a priority for us, and we’re glad they were able to support you during your stay.We’re also happy to hear that you enjoyed Cambodia and the charm of Siem Reap. It truly is a special destination with a relaxed atmosphere.Thank you again for your honest feedback. We hope to have the opportunity to welcome you back in the future and provide a much-improved experience.With our love and care,Memoire Family
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your thoughtful and detailed review! We’re delighted to hear that you appreciated our hotel’s timeless design, beautiful swimming pool, and welcoming atmosphere. It’s also wonderful to know that our reception team’s kindness and hospitality added to your experience—your kind words truly mean a lot to us.We appreciate your feedback regarding the TV and hot water. We will have our maintenance team look into these issues to ensure a more seamless experience for future guests.It’s great to hear that our convenient location and easy access to the night market made your stay even more enjoyable. We hope to welcome you back soon for another memorable visit to Siem Reap!With our love and care,Memoire Family
Majoituspaikan vastaus: Dear Pianpianfeiwu,Greeting from Memoire D'Angkor Boutique Hotel!Thank you so much for sharing your kind words! We're truly glad to hear that our team could assist you during your time of need. It's wonderful to know that you felt supported and cared for. Your feedback means a lot to us, and we hope to welcome you back for another stay soon. Safe travels!With our love and care,Memoire Family
Dean Toone
Deluxe King -huone
Majoittunut 11. 2024
Pariskunnat
67 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 30.12.2024
Nice Hotel, building work going on at present which was not mentioned when booking. A bit of noise around the pool during the day but otherwise OK in the room we were in on 5th floor.
Breakfast was really good and staff in the hotel really helpful and pleasant.
Pool area is nice and food served very good.
Käännä
Majoituspaikan vastaus: Dear Dean,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your feedback! We're glad to hear you enjoyed the breakfast, the helpful staff, and the pool area. We apologize for any inconvenience caused by the ongoing building work and the noise around the pool. We appreciate you bringing this to our attention, and we will ensure future guests are informed about any ongoing projects. We hope to welcome you back for an even more peaceful stay next time!With our love and care, Memoire Family
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 9. 2024
Perhe
1 arvostelu
9.5/10
Mahtava
Lähetetty 7.11.2024
Excellent food! Cleanliness is noted. Authentic Cambodian cuisines for every dish. Both the receptionists and kitchen staff are very friendly and courteous. Our family stayed for a week and we were treated very well! Our next trip to Siem Reap, we definitely would come to stay at Memoire D’Angkor Boutique again!
Käännä
6/11
Majoituspaikan vastaus: Dear Valued Guest!Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our authentic Cambodian cuisines, and that you were pleased with the cleanliness of our property. It's also great to know that our team, both at the reception and in the kitchen, made your stay more enjoyable with their friendly and courteous service.We truly appreciate your kind words and are delighted that you and your family had a great experience with us. We look forward to welcoming you back during your next trip to Siem Reap!With warm regards,The Memoire D’Angkor Boutique Team
VincentJames
Perhesviitti
Majoittunut 8. 2024
Perhe
15 arvostelu
9.5/10
Mahtava
Lähetetty 5.10.2024
We came here for the first part of our Cambodian holiday. The room is comfortable and the hotel was relatively quiet. I thought their breakfast was amazing and it was included with our stay so please don't miss it. Kimsinh was our main contact there and he was helpful the entire time. He helped organize tickets and dinner reservations. The hotel was undergoing renovations so we did not really enjoy that part of it however, We will look forward to checking out the changes when we come back
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for sharing your experience with us! We're thrilled to hear that you found your room comfortable and enjoyed the quiet atmosphere of the hotel. We're also glad you loved our breakfast and that Kimsinh was able to assist you throughout your stay with ticket arrangements and dinner reservations.We sincerely apologize for any inconvenience caused by the ongoing renovations and truly appreciate your understanding. We're excited that you're looking forward to seeing the changes on your next visit, and we can't wait to welcome you back!With our love and care,Memoire Family
Kyle
Deluxe King -huone
Majoittunut 6. 2024
Pariskunnat
1 arvostelu
10/10
Ylivertainen
Lähetetty 8.7.2024
Awesome place - awesome staff and killer breakfast- just enough distance out of the craziness that is pub street.
Käännä
Majoituspaikan vastaus: Dear Kyle,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for the fantastic review! We’re thrilled you enjoyed our awesome staff, killer breakfast, and the perfect location away from the hustle and bustle of Pub Street. Your feedback is greatly appreciated, and we look forward to welcoming you back for another great stay!With our love and care,Memoire Family
Christopher Aditya
Deluxe King -huone
Majoittunut 6. 2024
Liikematkustajat
8 arvostelu
9.5/10
Mahtava
Lähetetty 7.7.2024
Big bed, not so new but well maintained, good breakfast, good amenities and facilities
Käännä
Majoituspaikan vastaus: Dear Christopher,Greeting from Memoire D'Angkor Boutique Hotel! We're glad you enjoyed the big bed, the breakfast, and the amenities and facilities. We appreciate your feedback on the condition of the room, and we're pleased to hear it was well-maintained. We hope to welcome you back soon for another great stay!With our love and care,Memoire Family
Bob de Wet
Deluxe King -huone
Majoittunut 6. 2024
Matkusta ystävien kanssa
28 arvostelu
10/10
Ylivertainen
Lähetetty 5.7.2024
This hotel was conveniently located. The breakfast was outstanding! The hotel staff were super friendly and gave us lots of suggestions about restaurants and local attractions. They also made a breakfast pack for me on the day I had an early start for my sunrise tour of Ang Kor Wat. The rooms are large and well maintained. I had a foot massage and it was very relaxing.
Käännä
Majoituspaikan vastaus: Dear Bob de Wet,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your fantastic review! We’re delighted to hear you enjoyed our convenient location, outstanding breakfast, and the friendly, helpful service from our staff. It’s great to know the breakfast pack was useful for your early start and that you found the rooms well-maintained and relaxing. We’re also pleased you enjoyed the foot massage. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back soon!With our love and care,Memoire Family