Hotel Somadevi Angkor Resort & Spa arvostelua

Majoituspaikan vastaus: Dear orixe, We appreciate your outstanding review and your selection of our hotel for your accommodation. We are pleased that you like your experience with our amiable personnel. We are pleased to learn that our hotel facilities and services, such as the swimming pool and room air conditioner, enhanced your excellent experience. Your gracious remarks are much valued by our team as we endeavour to provide a hospitable and inviting atmosphere for all our guests. We really value your feedback and anticipate your return for another exceptional stay in the future!With warmest regards,The Management

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to review our hotel after your recent stay. We are pleased that you found our hotel pool large and comfortable for swimming. We would like to reaffirm that our hotel extends a warm welcome to all visitors from all over the world and that we put every guest's needs first to make sure they all have a great time during their stay with us. In response to your concern, it has been fixed to ensure that it won't happen to our future guests.We truly appreciate your feedback and hope to have the opportunity to welcome you back to stay with us soon. Best regards,The Management

Majoituspaikan vastaus: Dear Yura1993,Thank you for the outstanding 10/10 review and for your high recommendation. We are absolutely thrilled that you had such a wonderful stay with us in Siem Reap.It's fantastic to hear that you loved the excellent service from our team, your room, and especially our gorgeous pool and tasty cocktails! We'll be sure to pass your kind words on to the entire staff.We truly appreciate you taking the time to share your experience and would be delighted to welcome you back for another amazing stay.Warmest regards,Jackson, the Management

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your review of your stay in our Superior Double Room.We're delighted you found our front desk staff friendly. However, we're concerned about the lack of air conditioning and the presence of crickets and geckos in your room, and we sincerely apologize for the discomfort this caused.We are immediately addressing the air conditioning malfunction and intensifying our pest management to minimize the presence of insects or wildlife, which, while common in tropical climates, are unacceptable.Regarding the age of our property, we are committed to ongoing maintenance to preserve its unique character.Thank you for your valuable feedback. We hope to welcome you back and demonstrate our commitment to your satisfaction.Warm regards,Jackson, the management

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your review and for taking the time to share your experience with us! We're delighted to hear that you found our front desk service enthusiastic and that you appreciated our staff's ability to communicate in a little Chinese, as well as their ability to use hand gestures. Providing excellent and accessible service is something we strive for, and your comments are very encouraging.We also note your ratings of each point of concern. Your feedback is valuable as it helps us identify areas where we can further enhance our guests' experience.Thank you again for choosing to stay with us in Krong Siem Reap. We hope to have the pleasure of welcoming you back to Somadevi Resort in the future for an even more enjoyable stay.Warm regards,Jackson, the management

Majoituspaikan vastaus: Dear SIOK LEE PING,Thank you for your outstanding review! We are so pleased to hear that you enjoyed your stay in our Superior Twin Room with a city view and balcony.It's wonderful to know that you found our hotel to be a "nice hotel in the city centre with lots of eatery around and great place to stay with friendly staff." Your perfect scores for amenities, cleanliness, surroundings, and service truly mean a lot to our team here in Krong Siem Reap.We are delighted that you had such a positive experience, and we hope to have the pleasure of welcoming you back to Somadevi Resort again very soon!Warm regards,Jackson, the management

Majoituspaikan vastaus: Dear Valued GuestThank you for your outstanding review! We are absolutely delighted to hear that you had such a positive experience during your stay in our Superior Twin Room with a city view and balcony.It's wonderful to know that you found our facilities excellent and that we maintained very high standards at the hotel. We're also thrilled that you enjoyed our breakfast! Your perfect scores for amenities, cleanliness, surroundings, and service are incredibly rewarding for our entire team.We truly appreciate your kind words and look forward to welcoming you back to Somadevi Resort on your next visit to Krong Siem Reap.Warm regards,Jackson, the management

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your outstanding review! We are thrilled to hear that you found your stay "so nice and value for money."It's wonderful to see that you rated our amenities, cleanliness, surroundings, and service all with a perfect 10. We truly appreciate your positive feedback and are so glad you enjoyed your Superior Double Room with a City View and Balcony.We look forward to welcoming you back to [Hotel Name] again soon!Warm regards,Jackson, the management

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your detailed feedback regarding your recent stay with us. We're pleased to hear that you enjoyed the superior service provided by our team and appreciated the reasonable pricing of our Room with its city view and balcony.We understand your concerns about the room’s age and the absence of breakfast. Your honest observations are invaluable to us, as they guide our continuous improvement efforts. We’re delighted that upgrading to a new room enhanced your overall experience, and please know that we are actively exploring ways to modernize our accommodations while continuing to deliver exceptional service.We look forward to welcoming you back soon.Warm regards, Jackson, the management

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your experience with us. We’re delighted to hear that our service made a positive impression during your stay, and we truly appreciate your kind words regarding our staff and their commitment to guest satisfaction.At the same time, we’re sorry to learn that the initial room did not fully meet your expectations, especially regarding its condition and the absence of breakfast. Your feedback is invaluable, as it helps us identify areas for ongoing improvement. We’re pleased that you were able to upgrade your room, which ultimately enhanced your overall experience. Please know that we are continuously exploring ways to refresh our accommodations and services to ensure every stay is as enjoyable as possible.We would love the opportunity to welcome you back in the future and provide you with an even more refined experience. If you have any further suggestions or would like to discuss your stay in detail, please feel free to reach out directly.Warm regards,Jackson, the management

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your experience with us! We’re thrilled that you enjoyed the breakfast, environment, and service. It’s always our goal to make our guests feel comfortable and well taken care of, so we’re glad that our staff could assist you in retrieving your lost clothing.We appreciate your feedback on the room facilities. While we’re happy to hear that you found the space large and clean, we regret that the air conditioning and sound insulation did not meet your expectations. Your comments are valuable to us, and we will work on improving these aspects to enhance our guests’ experience.Thank you for choosing to stay with us, and we hope to welcome you back for an even better visit in the future!Best regards,Jackson, the management

Majoituspaikan vastaus: Dear se7enasura,Thank you so much for your outstanding review! We are absolutely thrilled to hear that your stay exceeded expectations and that you enjoyed our amenities, including the swimming pool, spa, and complimentary buffet breakfast. Providing complete room facilities and a beautiful city view is something we take pride in, so we're delighted that you appreciated these aspects.It’s wonderful to know that you found value in the various coupons we provide and that our front desk staff could assist you in Chinese. We always strive to make our guests feel comfortable and welcome.We also appreciate your feedback regarding the WiFi signal in the room. Your comments help us improve, and we will certainly look into ways to enhance our connectivity for future guests.Thank you once again for sharing your experience and for your high ratings. We hope to welcome you back for another memorable stay!Best regards,Jackson, the management

Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for sharing your wonderful feedback about your stay in our Superior Twin With Balcony room. We are thrilled to learn that you enjoyed our great pool, pristine rooms, friendly service, and the convenience of our central location near the Made in Cambodia Market and vibrant local shops and cafes.Your kind words inspire our team to continue delivering outstanding hospitality with attention to every detail—from our inviting pool bar service during the day to our commitment to maintaining the highest standards in cleanliness. It is our sincere pleasure to know that your stay with us contributed to a pleasant holiday experience, and your willingness to return truly means the world to us.We eagerly look forward to welcoming you back during your next visit to the area. In the meantime, if there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know.Warm regards,Jackson, the management

Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. We are pleased that you found our hotel clean and our staff cooperative.We understand that our classical infrastructure may not align with everyone's taste. Our design reflects the timeless charm we aim to preserve, yet we appreciate your comments and are continuously exploring ways to enhance guest comfort while maintaining our unique character. Your insights are invaluable in helping us balance tradition with modern conveniences.Thank you again for your honest review. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.Best regards,Jackson, the management