Was a very good stay and location was what I needed. I came back and my friend had the keycard they were helpful in opening the door for me since I stayed there for 5 nights.
Käännä
Majoituspaikan vastaus: Thank you so much for your valued feedback! We truly appreciated and we really hope to see you again in the future.
Sma4320
Superior kahden hengen huone
Majoittunut 2. 2023
Matkusta ystävien kanssa
7 arvostelu
4.5/5
Mahtava
Lähetetty 22.3.2023
Excellent service and patient / very accommodating staff! Room is a little dated but for the price you pay, it is an amazing value.
Käännä
Majoituspaikan vastaus: Thank you so much for your valued feedback! We truly appreciated and we really hope to see you again in the future.
Jacqueline
Majoittunut 1. 2025
Muu
3.0/5
Lähetetty 19.2.2025
The property is in need of a little TLC but one can overlook this due to its cleanliness and good price. What is unacceptable is to show treadmills in the website gym photos yet no treadmills in the gym. Also when you include breakfasts and you indicate it’s available till 10:00 am .. the hotel management should ensure that all the items are available in the matter in which they are meant to be eaten ie hot until that time that’s just common courtesy for your guess …why is everything shut down and the cleaning crew removing stuff at 9:30 perhaps earlier these small changes would in my opinion help the customer overlook the datedness of the place
Käännä
Majoituspaikan vastaus: Dear. Jacqueline, Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate hearing from our guests, as it helps us improve our services and ensure a better experience for everyone.We are glad to hear that you found the property clean and reasonably priced; however, we sincerely apologize for the issues you encountered during your stay. Your concerns about the gym amenities and breakfast service are valid, and we take them very seriously.Regarding the treadmill photos on our website, I understand how disappointing it must have been to find them unavailable during your visit. We will review our online listings to ensure they accurately reflect what is available at our facility.As for breakfast, we agree that it should be a pleasant experience for all guests until the stated closing time of 10:00 AM. I apologize if some items were removed prematurely during your stay. We will address this with our team to ensure that all breakfast offerings remain fully stocked and hot until the end of service.Your insights into these matters are invaluable, and I assure you that we will work diligently to implement changes based on your feedback. Thank you once again for bringing these issues to our attention; we hope to welcome you back in the future with improvements in place.Warm regards,Angkor Century Team,