Cheata Residence

The first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable. I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel. The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible. As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better. I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation. I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation. The balconies are nice and overall it was quiet and peaceful.

場所はメインストリートから少し離れた所にありますが、トゥクトゥクで2ドルでパブストリートまで行けるし、長距離バス乗り場まで近いのでこちらにしました。プールもありとてもゆっくり出来ます。また、アンコールワットのチケット売り場までも近いのでとても便利です。

I recently stayed at Cheata Residence and was truly impressed by the warm hospitality and comfortable environment. The hotel is tucked away from the busy streets, which made it a quiet and restful place to return to each evening. The room was very clean and well-maintained, with everything I needed for a comfortable stay. I especially appreciated the friendly and attentive staff—they made me feel welcome and went above and beyond to help with bookings and local tips. The breakfast was enjoyable, and I loved spending time by the pool in the afternoon. It’s a great spot for anyone looking for a peaceful and well-managed place in Siem Reap. I’ll definitely stay here again next time I visit!

We had a lovely stay at Cheata Residence. The hotel is clean, well-maintained, and offers a peaceful environment. Our room was comfortable and spotless, with everything we needed. The staff were genuinely kind and always ready to assist, making us feel right at home. We enjoyed the refreshing pool, and the breakfast had a nice selection of local and international options. The hotel also helped us organize a tour to Angkor Wat, which was a highlight. We highly recommend Cheata Residence for anyone visiting Siem Reap!

Niesamowity hotel, pięknie położony z cudownym basenem, piękna architektura, przemiła obsługa, wspaniałe jedzenie. Wszystkim jeżeli będziecie w Siem Reap - gorąco polecam i na pewno nie pożałujecie. Menedżer hotelu - Samnang niesamowicie miły i bardzo pomocny człowiek.

Too far from the center Pub Street area! Staff sent a taxi driver that did not pick me up due to flight delay a little bit.