Arnor de Luxe Hotel & Spa

Yemekler güzeldi ve çeşit fazlaydı ama bundan daha önemlisi hijyene dikkat edildiğini gördüm bu önemliydi. Odalar ve otelde temizdi. Kokteyller çok sıradan ve biraz geçiştirilerek yapılıyordu, bu konu geliştirilirse daha iyi olacaktır.

Hotel & spa outstanding service and they're all very friendly people and kind. The turksih bath& massage very refreshing and amazing .we are very happy here & we recommend u once u visit here, the food is outstanding & we will come again .the weather is beautiful & my family enjoy

Never going back - This hotel isnt meant for UK Nationals. The staff do not speak good English and i can honestly say i have never experienced such a unwelcoming place. If you aren't the most confident Brit you will defintiely struggle in this hotel! Avoid at all costs. Food was nice but choice wasn't great for children. I do love food but even i struggled with some of the dishes available. There is definitely nicer food available in Turkey as we have been many times and this was food was the worst we have had. Restaurant staff - a couple of the waiters were lovely but some were just simply rude! To the point i was brought to tears and had to complain about a waiter that treated us asbysmally while doing fist bumps to the couple on the table at the side of us! Absolutely shocking! Restaurant was always busy and hard to find a table if we waited until later on in the evening for a table and you were still eating they would turn the lights off on you no matter how many tables were occupied! You couldn't help yourself to soft fizzy drinks like coke or fanta or alcohol in the retaurants you had to order these from the waiters so often we would eat our meals without a drink because the waiters are too busy and often didn't even acknowledge you. The pool - Beds were very close to the edge of the pool and they were rammed in. If the kids were splashing about as they do in a pool we had to be vigilant to keep the kids away from certain areas as there was some very miserable people that would take the same beds at the very edge of the pool and complain everytime they were splashed! There were some families that felt they had a right to take other peoples beds (these tended to be Turkish families holidaying locally) so they would just approach the pool staff and they would just come along and remove peoples towels. This happened regualrly and there was many pool side arguments over this. Pool entertainment was a bit adhoc wasn't great by any means. We enjoyed watching the pool water polo but this was so agressive our kids could not join in. The people that make the cocktails by the pool were lovely and the cocktails were amazing! The pool was nice and big. The room was cleaned often. The beds were okay. The bathrooms were modern looking but they were dark. Our shower tray kept over flowing and would leak under the shower door into the bedroom. We were on the top floor of the hotel and this floor was so hot you had to prepare yourself for opening the door. The air conditioning was okay could have been better but it did the job once it got going. Spa - The spa experience was amazing and the staff were really accomodating they did a great job i would definitely recommend. But again i got a feeling being a sales person myself that once you had paid your money to them unless you were buying another experience they just weren't interested in talking to you! Its just really business like, you could see them working on thier next prospect and i'd