Akmaral011
24. lokakuuta 2024
I would like to say that my trip was spoiled by staff members. Stuff of the hotel hates children in general. We have 8 years old girl and our friends as well, all the time we got some absolutely ridiculous comments that children can not eat in the bar area, that they can not move chairs and there is even a sign that chairs can not be moved even by 5 cm. When I went to the reception area, they kicked out our children from that area. When I asked to speak to top managers, at first they said that he is not available but then a person named Evgeniy showed up and he was so rude. To all our complains he said don’t come to this hotel if you don’t like it What type of service is this?!? And would understand if our girls were some how behaving in a wrong way, but they were just sitting and drawing. This is a good hotel with absolutely NO Service at all! I DO NOT recommend it to anyone!!!!
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