Sol Tropikal Durrës

After a nice tour of the south (Berat, Sarande,Gjirokaster) spend 4 days at Sol Tropical. A family member traveling from Switzerland had booked there so it was a bit predetermined for us The facility definitely shows the age. The rooms are nice, the pools are nice and that’s about it. The employers are hit and miss, mostly nice, but they cannot compensate for the shortcomings of the facilities. Most of the kitchen people tried to help with my daughter’s allergies, some had no clue what a food allergy is, but overall we felt comfortable. Since it is a bit out of the way, and you need a taxi to get out ( the only taxi in the grounds charged 10k each way for 1.5 kilometers and the taximeter would never turn on) we decided to buy the all inclusive package for 4 people. At 5 pm that when we arrived. July 1st through July 4th. So a dinner for the 7/1 and breakfast for 7/4. Less than 3 days. Apparently you can’t pay for 3 days you have to pay for 5, otherwise you have to eat out. Since I have been in many countries before in regular and all inclusive resorts, I went ahead and payed for it It was worth it, in a strange way! The restaurant room reminded me of my military days, very spartan, looked more like a nursing home dinner than a resort, nothing to match the price - but made me travel back in time which was appreciated . The food my godness, it was not tasty, and the meat cuts in general were good only if you work out and had to work your chewing muscles. The grounds are not kept, the entertainment was nonexistent and for the love of God you could have put a TV somewhere so people could watch the Euro 2024, since you were too cheap to offer it on the room TV channels At least they were open to suggestion, when they removed the rusty nail from tree trunks sticking out at kids’ head level! And Marco, please don’t worry about answering and posting a corporate stamped response, what you are going to do to improve, will not help me. With the extra money we paid for the food we never could consume as a family, pay an Albanian language teacher to give your crew a crash course in Albanian or English, cause I saw a lot of people unable to communicate with the staff All the best

One adult with 2 children. Had 2 small bottles of water in the room. Upon asking for more water to take to the room, i was informed i would need to pay for this. Not great when i could ask for milk for my tea for free. I looked in the room menu for the fridge there was no pricing for water so not sure how this has come about. Food options weren't that great but ok. Not hot but warm at times not sure if the options had been seeved earlier in the day and kept for supper time. Unfortunately you're not able to watch the tv full screen as it keeps reverting after a minute or 2 to a smaller screen neither can you cast your phone to watch a program. The staff were always smiling, front of house were charming and a bit of a shame that we went end of season so not much entertainment.

Un ENORME merci a toute l'équipe d'animation Gian Franco,Roméo, H, Sofia, Mickael, et Albano, sans eux le séjour n'aurait pas été le même ! Mention speciale pour Gian Franco qui a toujours été de bonne humeur, pret à vous aider, à danser, à chanter à nous faire vivre de VRAI vacances tout simplement !!! Anaïs R.