Hotellit kohteessa Shiyan Maojian District

自駕到湖北旅遊，在攜程上發現了這家酒店，地理位置在市中心，停車非常方便，酒店辦理入住很快捷，前台的幾位小姑娘服務熱情，特別是小何姑娘工作態度專注 專業 熱情，服務素養及服務意識極高，得知我們是第一次到湖北旅遊，非常貼心幫我們規劃了行程的景點和線路，樓層的服務人員服務周到。願貴酒店生意興隆，願小何姑娘前程似錦。

Hotel is clean, the staff even tho didn't speak English was very helpful. The only minus was the renovation that was happening, the drilling would start around 7 am. which was pretty disturbing. Besides that I would recommend.

很不錯，我到的比較晚，前台小姐姐免費給我升級了房間，住的很舒服，房間的礦泉水和一次性用品都是免費的，走的時候充電器跟眼鏡落在房間了，前台第一時間聯繫了我回去拿，非常感謝，很值得推薦，周邊還有很多吃的

one of the best and clean hotels I have ever visited .. wonderful service and great staffs.. Beautiful view from the window

超滿意的一次住宿！酒店裝修風格簡約高級，拍照很出片。房間設施新且齊全，床軟硬適中，睡眠體驗極佳。前台辦理入住效率高，服務貼心。周邊交通便利，出行無憂。衞生條件無可挑剔，隔音效果也很棒，整體安靜舒適，下次還會再來。

I recently stayed at the Ausotel Smart (Shiyan Railway Station) for one night, and overall, it was a pleasant experience. The hotel’s location is incredibly convenient, especially for travelers using the railway station. It’s situated right next to the station, making it easy to access transportation and nearby amenities. The staff were friendly and helpful and while it may not have any standout features, it provides good value for money and meets the basic needs of its guests. I would recommend it for short stays or for those needing easy access to the railway station.

Beautiful place on the lake, close to Shiyan centre. Amazing tranquility, beautiful thoughtful design, pure Bliss and peace. Lovely family running the place. Big tasty breakfast. Will be happy to come back. Thank you for your hospitality.

酒店環境不錯，是出遊的最佳選擇，離火車站非常近，幾分鐘的路程，離公交車站也很近，賓館門口就是火車站南廣場的公交始發站，有很多路公交車可以乘坐，去武當山非常方便，坐202路公交車直接就到武當山停車場。房間設施齊全，衞生條件不錯，服務員和保潔阿姨態度挺好，有求必應，樓下就是飯館和超市。

房間衞生設施環境都還可以，性價比挺好。但是，服務水平實在有待提高。 首先，房間裏衹有兩瓶水，兩個人不夠喝。第二次打電話才送來。我説多拿幾瓶，但是衹給兩瓶。我明確説拿四瓶，依然還是給兩瓶。反正不嫌麻煩，我就多打電話。第二天早上，我跟服務員説，今天麻煩在我房間放四到六瓶水。其中一個服務員以為我走了，用很不屑的語氣重複説，還四到六瓶水。另一個發現我還站在樓道，趕緊説沒問題。 第二，我想電腦連WIFI，電話前台要問名稱和密碼。她居然反問我牆上貼着有，怎麼自己不看。我説沒有，她説那就在門口的託盤下。我看了還是沒有，又打給她問。有這時間第一次直接告訴我多好！（房間我拍照了，你們可以自己看哪有密碼！）我很少在攜程寫這麼多留言，此次就是感慨頗多。我的家鄉，希望酒店服務業的水平能夠更上一層樓！