Poor Reception service. Just arrived. Only alert guests that Hotel with different rules guests are required to comply.
Can see all departments are bureaucratic. Never customer minded.
Room is looked grand but can see furniture and bath facilities are in low quality.
Could feel that hotel is simply nervous your mini-bar expenditure even I haven't entered the room
I was travelling with my wife to Iran for the first time. We choose to stay at Tehran Grand Hotel 1 on seeing the reviews and we are glad we choose one of the best in Tehran. We have stayed there for four nights. There was no problem on check-in and we were given corner room on 7th floor with views of city and mountains in distant background. Room was big with windows on two sides. There was a comfortable couch in the room which can be converted to bed for children if required. Tea, coffee, water bottles and few snacks were free of charge. Bathroom was the best we have seen in three different cities and hotels we have stayed in Iran during this trip with all the required toiletries and very good rain shower.
The breakfast was served buffet style and have lots of choices but they usually serve same choices every day.
The staff was professional, polite, helpful and well trained. Whenever asked anything everyone tried to help us in best possible way.
If we come back to Tehran again we will again stay here.
Very respectful with professional manner .200 characters is useless.I think person with a shortage words basket , try to saying waste,of course as you want...! But a Buddy with principle use one word or a short statement. With nice regards
Käännä
Vieraskäyttäjä
Majoittunut 10. 2024
Liikematkustajat
4.0/5
Erittäin hyvä
Lähetetty 27.11.2024
the friendly and hospitable behavior of the staff . full of the joy space A large hotel with diverse and excellent services. This hotel deserves to be one of the best. In terms of location, it has the best position and proximity to the historical and tourist sites of Shiraz.
Käännä
Vieraskäyttäjä
Majoittunut 10. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 22.11.2024
we were in a connecting suite, which was really nice and cozy. the staff were suppppppper nice and polite and accommodating. the swimming pool and gym are free for guests. The quality of food was fantastic, the breakfast was the breakfast for kings! overall we had an amazing experience here and the view was Fabolous. Especial thanx to Mr. Javidan, the manager of the hotel who was so nice and caring.
Käännä
Vieraskäyttäjä
Majoittunut 9. 2024
Liikematkustajat
1.0/5
Lähetetty 17.10.2024
The staff are unhappy and very rude but that’s not my primary concern. My primary concern is children’s safety, the floors are incredibly slippery and the area is filled with sharp inanimate objects that could easily rip open someone’s neck. And they have almost no security, no one is looking around in the lobby, restaurants and the amenities. Although all sorts of people can come and go as they please. I guess it’s not that bad if you’re traveling alone.