"Kävimme Kichiyassa parimatkalla ja henkilökunta on tervetullut meille kuin perhe ☺️ Ruoka oli niin mukava ja palaa sinne ☀️"

"Hyvin hyvä"

"We arrived at noon, but the hotel immediately checked us in because we had some transportation issues when we left. The front desk service was excellent; they helped us check our transportation information, spending a full 1-2 hours to resolve the problem. We were extremely grateful and touched by the hotel's busy schedule and assistance, which allowed us to smoothly connect to Matsumoto! The hotel is spacious and the food is delicious. Breakfast and dinner are buffet style, with all-you-can-eat crab legs. The food is plentiful and everyone, adults and children alike, loved it! We stayed for two nights and even went stargazing in Achi Village. The hotel provided shuttle service for both trips! Our room was a corner room with good natural light and was spacious. The onsen (hot spring bath) was also very comfortable. Highly recommended!"

"Very nice services. Facility is clean. Staffs are very n8ce and helpful."

"Unique experience as the hotel has basic amenities. Meant for camping. Wash basin water is super cold. Bathroom and toilet is common. However the lake is beautiful and calm."

"Vietimme kaksi yötä täällä ja kaikki oli virheellinen! Palvelu ja tilat olivat huippunokkaita, ja jokainen ateria etäisyydeltä aamiaiseen oli huolellisesti parannettu ja herkullinen. Todella yksi parhaista ylellisistä onsen hotellit kaikissa Japanissa"

"Breakfast and dinner were both very good! The food was fresh."

"My husband and I are enjoying staying at a hot spring inn. This time, we stayed at Esan-san, a 5-star inn. The first thing I noticed was that all the staff were young. Recently, hot spring inns are often staffed by older people and foreign trainees, but it's rare to see an inn with so many people working so hard to serve customers, so I hope they will try harder. The old inn itself seems to be in the process of being renovated. The hot spring and the room were clean and nice. For meals, we had food cooked by the hearth in a private room, but it was a bit unsettling because we had to grill it ourselves, and it was a bit disappointing that there was no rice. Rice is better than oyaki. If I visit again next time, I would like to have a kaiseki meal. For breakfast, I had a second helping of rice and it was delicious. I thought it was good for the price. There was no welcoming or seeing off, which felt a bit lonely, but it might be okay since you don't have to worry about anything."

"Perinteinen japanilainen hotelli."