M Crown Hotel

Mostly okay, but despite paying 9000 per night, they don't give you the AC remote. I had to call housekeeping twice and they gaslit me by saying that it's not the policy to give guests the remote to their AC. Stay at another hotel in police bazar.

2 Star rated hotel at the cost of 4 star hotel, Horrible hotel location, Staff behaviour was very poor

Location in main. Close to Police Bazar. Close to Wards lake walking distance. Hotel good ambience. Tasty food. Good spread of breakfast and dinner we had. Lunch outside as we travel during day. Housekeeping active and courteous. All staffs friendly.

The room exceeded my expectations. The services we needed were available at all times and everyone was really helpful. As the the hotel was in the central of shillong, everything was accessible.

My recent stay at m crown hotel's deluxe room, priced at 6000 plus, left me with mixed feelings. While the room itself was comfortable and well-appointed, i couldn't help but notice a few areas that fell short of expectations. One notable aspect was the complimentary toiletries provided. While the hotel did offer shampoo, moisturizers, soap, and shower gel, i was surprised that other essentials such as toothbrushes and toothpaste were not included. In comparison to other hotels in a similar price range, this felt like a noticeable omission. Additionally, the absence of air conditioning in the room was a downside, particularly during warmer weather. Given the premium price for a deluxe room, i would have expected climate control amenities to be standard. Despite these drawbacks, i appreciated the overall cleanliness of the room and the attentive service from the staff. However, the lack of certain amenities and the absence of air conditioning did detract from the overall experience. In conclusion, while my stay at m crown hotel had its positives, the limited complimentary toiletries and the absence of air conditioning in the deluxe room left room for improvement. I would recommend the hotel with the caveat that guests may need to adjust their expectations accordingly.

Hotel and staff was very good. Food was good. Stay would have been better if they would have provide one more ac room, coz no fan in ac room is bad, although they provided fan later and cooler also. And they changed to ac room next day.