Omori arvostelua

左邊的湯沒有右邊的湯好

Very comfy stay! First time with a Ryokan and it was very nice (though I chose a not-so traditional room), there's English speaking staff onsite too

非常满意，環境乾净，親切有禮

Stayed for 2 nights in early Dec 2024. Booked the mountain view twin room with cypress bath which comes with both dinner and breakfast. The ryokan styled hotel is located diagonally opposite from the shibukawa bus stop and about 5 mins walk (turn right from the hotel) to the Ikaho stone steps around the mid section of the steps. The hotel is old ryokan style but well maintained and does not see much wear and tear. The lobby which is on the 3rd floor (ground level) is big. No shoes allowed in the hotel, guests have to deposit their shoes at the entrance. Staff were all friendly and polite though not all can speak well in English. They do go much more to make you feel at home. Yutaka is provided at the lobby. My room which is located on the 4th floor corner is considered big. Old styled ryokan kind of design but with western bed. Though the room is laid with tatami on the floor but can still hear people walking if they area heavy or run. Corridor noise does filter in as well but muffled. Unblocked view of the mountain as the hotel sits on an elevated hill. I would recommend to stay with mountain view. The cypress bath can fit 2 person but takes a while to fill, I rather go to the public onsen. Besides the usual amenities, they even provide face wash, face moisturiser, etc in the room. Safe box is provided in the room as well. Wifi seems weak. No place in the bathroom however to hang your clothes or towel. There is an indoor onsen on the first floor and an outdoor one on the 8th floor. The onsen are gender separated. They rotate the male and female onsen on the first floor though both has the same look and facilities. The onsen on the 8th floor has a nice view of the city but no shower facilities. There is a massage chair on the first floor as well. Breakfast and dinner are served on the 2nd floor. I would not say that this is the best, but definitely delicious and sufficient. Check in at 3 pm and check out at 10am which I find a bit too early. Hope they can consider to extend. Overall I would recommend this place to stay if you are coming to ikaho.

住商務型房，不會因為不是價位較高的和式房，清潔就不到位，房間很乾淨舒適，館內溫泉有室內浴場、露天浴場、付費包租泡湯池，餐飲好吃，離365階梯及神社稍微走10分鐘左右即可到（如果手持地圖可以抄小路更快喔） 旅館斜對面就是高速巴士（站名：伊香保溫泉站）（東京來回、車票需事前預約無臨時購買）

Everything was so so so nice! Staff was super friendly, views were great, onsen was nice, food was also super good!

服務人員親切有禮，露天湯「浪漫」可遠眺群山。雖然飯店設備不算新穎，但客房坪數大、應有盡有，搭配伊香保溫泉區的復古文青更顯韻味。四處可見飯店吉祥物「馬」的元素，早、晚餐豐盛美味，主廚使用當地食材做變化，令人餐餐食指大動。

スタッフの方達の おもてなしがとても丁寧で良かったです 料理も美味しく、部屋風呂もあり、景色もよく見えて良かったです

Very closed to bus stop .Easy to locate. They have English speaking staffs , they are very helpful. Clean and Spacious room make us have a deep sleep which have not experienced for a long time.

如果你懂日文當然是更好，但我是不懂的，但店內有早晚班都有略懂英語的店員能協助，最推介是酒店的溫泉♨️，我也是為了溫泉才來，天台露天風呂開揚，泡起來舒暢～酒店門前就是來往渋川駅的巴士站，如果不是坐高速巴士來，那位置是極優，不然就要爬一段樓梯或斜坡，但我個人拉著行李箱🧳也向得還好～在同區幾百年的老店比較他才100年出頭，個人覺得Cp值還不錯

酒店前方就是公交車站，旁邊就是乘坐纜車的地方。頂樓的露天溫泉很不錯，早上人少，可以在那裏看日出。離店得時候可以請酒店工作人員開車送到溫泉街口的車站 方便乘車到東京或草津溫泉

服務態度非常好，大浴場及露天溫泉設施很棒，地理位置也不錯

我為了去潮聖頭文字D，第一次去伊香保溫泉預訂住在這裡。我連泊多三日兩夜，每天晚餐早餐菜式都不一樣喔！超讚！這是區內過百年的旅館。歷史悠久，有重新裝修過。 交通：從澀川站搭乘伊香保溫泉線半小時達到。時間夾到急行巴士的話10分鐘內到達。 酒店就在伊香保溫泉巴士站總旁，到達時候有職員入口外迎接，全館要脫鞋才可進內，鞋記名會keep在外面鞋櫃，非常有日本旅館味道。在大堂辦理入住和講解，會詢問你何時晚餐何時早餐用膳，非常貼心。然後引導到我的房間。我感覺很舒服，因為工作人員非常有禮貌地指導/解釋。我住在5樓落半層角落的洋式房，房間大很乾淨舒適。房內設施的好處是有很多插座，這對智能手機充電很有用。只是房間內沒浴室，一定要到1樓大浴場洗澡，這點我只是覺得不方便。晚餐在2樓會場供應，並配有手寫菜單。工作人員禮貌地解釋了每一個項目，並關心米飯夠不夠，米飯非常好吃！這是一項完美的服務。菜餚是當地的肉、魚和蔬菜選擇，讓我們能夠享用當地的食材。酒水要另外付費，還可以單獨訂購單點菜餚。關於第二天的早餐，份量非常多，非常滿足。尤其是蒸蔬菜非常好吃。即使在早餐時，工作人員也非常友善和禮貌，提供浴場資料，問我當日需要清潔房間嗎？我說不用了。很體貼，我享用了1樓的大浴場、8樓的露天浴池、包租露天浴池，男女溫泉早晚會更換場地，這點很讚！留意是只有1樓的大浴場有洗髮水和沐浴露，所以先去大浴場。公共浴室除了大浴缸外，還設有桑拿和冷水浴。這是我一次治愈我身心的沐浴。溫泉很熱很好泡。早晚的露天浴池，都可以欣賞不同的風景。比包租露天浴池更容易看到風景。不過最享受還是赤裸裸一邊欣賞美景一邊泡溫泉最舒暢！當我早上泡完溫泉，舒舒服服地回到房間休息途中這裏發生一段驚險又尷尬的小插曲，當時突然有人（名叫大森女負責人）拿鎖匙開我房間門，我明明已說了不用清潔房間，沒有意識到會有人會進來，當時我是赤裸全身，場面非常之突然及尷尬！她很尷尬地說對不起立刻關門。我也是第一次發生歸事件，當下感覺並沒有不安不愉快，只是被嚇到。回過神來，只是覺得該女負責人是無意之失，之後她碰到面都跟我說非常之對不起。給該旅館意見：第一點，因為我覺得如果要入客人房間不論有沒有人在內必須要敲門說打擾了才進來，該女負責人並沒有說話就突然開客人房間門進來！不太尊重。第二點，我已經跟旅館職員溝通了，不用清潔房間。你們溝通上是否出現錯誤？第三點，我不知道該女負責人有心定無意，但該女負責人的裝束衣着明顯不是準備清潔房間裝備，另外就算你堅持要入客人房間，但你都要確保客人同意及已外出才實行。建議房間應該裝個反鎖確保客人安全。為確保其他客人不會有同類事情發生希望該旅館引以為鑑。 本人下次亦會考慮入住。  總結（滿分5） 晚餐：4分 早餐：4.5分 房間：4分 溫泉：3.5分

服務人員很熱情！會主動服務詢問我們需要什麼？看到我行動不便，主動提及是否加價升級房型！我覺得物超所值！只是房內的木造浴池清潔不是很乾淨！餐食也算不錯！