Best Western Plus Sherwood Park Inn Suites

Put me in a wheelchair room for no reason!

We keep coming back to this hotel because we’re always treated well by staff and the property and rooms are well maintained. The included hot breakfast is a nice touch as well

Overall decent bang for buck.

Arrived

The Best Western plus was nice, continental breakfast very good! A knock on the door asking when we were checking out at 9:30 not necessary

The garbage overflowing and un-shoveled/not cleared sidewalk were a disgusting and uninviting entrance. The smell of the cleaner or air freshener used in rooms gave instant headache. The slow and tedious attempt the staff took to try and move us to a less "smelly" room first led to us to a second room that the room key (card) was not working, staff tried to resolve slowly. This led us to "try" a third room that also had "smelly" odor that was almost like it was trying to mask another odor. All this moving took so much time that we missed our reservations of which we were very much looking forward to. ughhhhhhh