Vieraskäyttäjä
27. marraskuuta 2021
We are Holiday Inn Spire Elite members and have been since the 1980’s. This is by far, the worst Holiday Inn in which we have ever stayed. Walking into the lobby, we were hit by a horrible musty smell. The lobby furniture looks to be from the early 90’s. It is worn, stained and sagging. When we walking down the 3rd floor hall to our room, we could feel what felt like holes in the carpet and major sags in the floor. I wouldn’t have been surprised if the floor caved in while we were walking on it. The hallway carpet was filthy with stains everywhere. When we entered our room, we were greeted by the same, overpowering musty smell. We turned on all the lights and the room was still dimly lit; probably to cover up the filth in the room.. there was hair all over the bathroom floor, so it clearly had not been cleaned after the prior guest. The mattress must be at least 25 years old, as I don’t think they have made mattresses that think since the mid 90’s. When I sat on it, it freaked. After a minute of sitting on it, it left an indention where I sat, which took about 5 minutes for the springs to expand to full expansion. The entire mattress leaned to one side, so I felt like I was going to roll out of bed all night. Neither the pool or hot tub were working, although we wouldn’t have used. Just sharing this for other travelers for whom that may be important. The clock in the business center (circa 1980) was not working and looks like it hadn’t in quite some time. Holiday Inn should be ashamed of this hotel. It should be closed, gutted and remodeled. Do yourself a favor and stay anywhere but this Holiday Inn. How anyone is giving this hotel more than one star, is beyond my understanding. It makes me question if they are actually reviewing the correct HI as there are several in surrounding cities.
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