Spark by Hilton Sheridan

Everything is brand new in the inside—which was amazing! It’s a no frills (one shared lobby microwave with burnt food inside) and a bagel bar (spotless and well stocked). The main issue is our room and the outside doors did not consistently lock. As a mother staying alone with young children, it was extremely concerning that I could enter the building through a side door and enter my room without ever needing a key card (doesn’t matter how hard you shut it, they were simply non-functional with no lock mechanism half the time). The staff was fantastic and fixed it every time, but needless to say I didn’t sleep a wink listening out for our safety as it kept spontaneously happening again. Wish we could stay here again, but unfortunately safety is our top need and the property could not deliver despite excellent staff.

No elevator!

Friendly staff who remembered when i called

The only good thing about this stay was the excellent lighting in the bathroom. Rooms desperately need updating. Carpet was stained and ripped. It felt like it had “humps” underneath when walking on it. We are Choice Diamond members and never again at this Quality Inn.

Una bella struttura accogliente e moderna appena fuori dal centro, facilmente raggiungibile. Accoglienza gentile e precisa. Camere ampie pulite, qualità del riposo discreta migliorabile se il condizionatore funzionasse e se fosse meno rumoroso. La vicinanza con la strada rende le camere verso questo lato leggermente rumorose se lasciate la finestra aperta. Colazione scarsa e un po disorganizzata: alle 7 mancavano un sacco di cose e le seggiole a disposizione erano poche. Diversi ospiti hanno fatto colazione in piedi... Nonostante questa leggera caduta di stile rimane un albergo piacevole, accogliente adatto a famiglie e una buona sosta lungo il viaggio.

Spent an evening at this property after a day of sight seeing. Nice to have outside as well as inside hall doors. Checked in to friendly staff, found our room, unloaded, and left for dinner. When we returned, the air conditioner was running, then it would stop, then it would run again, and stop again. On again, off again, all night until we turned on just the fan for fresh air. We decided to see the local news on the TV, TV was on for 10 minutes, and then it went kaput. A cryptic message appeared that said service was interrupted. Went to call the front desk, guess what, NO PHONE in the room. So I walked up the front desk, told them about the aircon, about the TV, about the missing phone. They brought us a phone, the TV was to be fixed by the cable company 'in an hour', which turned into 'sometime that night', which turned into 'in the morning,' which turned into 'by noon.' Breakfast was good, people were nice, didn't try the enclosed spa.