The hotel is not clean and the location around is bad , the hotel staff do not understand any English even on the translation app
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your feedback, and we sincerely apologize for the inconvenience caused during your stay. Regarding the cleanliness concerns you raised, we have immediately enhanced training and inspection procedures for our cleaning team to ensure strict compliance with hygiene standards across all areas. As for the surrounding environment, we are actively collaborating with relevant local authorities to implement improvements and will update our hotel guide to highlight nearby amenities more clearly for guests’ reference. To address the language barriers, we have initiated multilingual training programs for our staff and are in the process of introducing 24-hour real-time translation devices to better serve international guests. Your insights are invaluable to our growth, and should you choose to stay with us again, we would be honored to offer you a complimentary room upgrade and assign a dedicated service coordinator to ensure a seamless experience. We truly hope to regain your trust in the future.
Vieraskäyttäjä
Audio-Visual Double Bed Room - Large Screen Projection And Pleasant Street View