Homewood Suites by Hilton Houston - Woodlands arvostelua

The rooms were nice and comfortable and super cold just how I love it!! Appreciate the front desk she was awesome friendly overall superstar!!

Always my choice to stay at when I come to spring for business

Very nice room

Great hotel for our needs. A little dated but still in good condition.

All perfect

Used the tub And there was a leak room floor filled with water

As far as staff and service it was good but the room i was in the guess next door was loud so the next day i was moved but overall everything else was good

Great property, just the Highway noise is loud at night time when trying to sleep.

El mejor servicio que he recibido en mucho tiempo por la atención del personal

Friendly staff. The room is spacious, spotless, and very comfortable, I didn’t use the kitchen, but it was well equipped to meet your needs.

I was amazed the hot water for tea was never hot and I was told just use the microwave. The kitchen staff were very friendly, but had no English to speak of.

Lots of good places to eat very close to this property.

This location is clean and functions well enough, breakfast and facilities are good. Customer service however is non existent. We stayed two nights and requested multiple times a turndown service and towels . We ended up making our own beds, getting our own towels, and taking out our own trash. We even tipped the housekeeper on QR code …for what? Amazing right! The front desk claims housekeeping begins at 8am… really? Don’t you think that’s a bit early Hilton? Who isn’t in there room at 8am? I would wager most guests are. When we attempted to get the front desk to give us a turndown service, she claimed the housekeepers had gone for the day. 2/18 @ 5:10pm for your records. Room 309 Basically our stay was made far more stressful than it should have ever been. It’s open incompetence disguised as costumer service. It’s flat out what is easier for you (the hotel) versus what’s inconvenient us, the guest. Will never stay here or at any Hilton in general at this point. The lady at the front desk tried. But clearly this place is unwieldy. (0.5/5) Tom, Karen, and Ella Ehrbar Austin, Texas

Good breakfast