Holiday Inn Express & Suites Sheldon

The hotel only had 1 room available, despite the fact that my reservation email clearly confirmed 2 rooms. The desk helper had no idea what was going on. My party was forced to find accommodations elsewhere.

If you stay here, make sure and check your credit card statement. They charged me twice. I paid through ******* and then they wanted my credit card at check-in for incidentals and they ended up charging another night’s fee (so basically double charging me).

We were in the area for my father's funeral - as were a lot of people. I do NOT appreciate the fact that, because rooms were filling up, the hotel decided to jump the rate by $50 per night. WE WERE THE REASON YOUR HOTEL WAS RENTING OUT A LOT OF ROOMS THAT NIGHT. No more Holiday Inn Express for us.

Clean and friendly staff.

Great stay How much grade service was great? Facilities very clean

Kids pool was closed and not drained, the water had algea growing in it. Breakfast was stale, Hot tube had 25% of the jets nonfunctional. Had to ring the front desk bell every time I went there (4 times), no one was at the desk. The water pressure in the shower was abysmal. There was no antislip texture in the shower, almost fell 3 times. Not what I expected for $250 a night, It was what I expect out of an Econolodge or other $70 a night places. I won't be returning