Oshunniyi
20. kesäkuuta 2025
My check was lovely. Easy process. Was given all the necessary information to make my stay worthwhile such as WiFi and lift process. The Italian gentleman at the reception was awesome, he even gave me ideas of where to go. I ended up taking his advice and enjoyed my night out.
In morning it was a new unfriendly cold face. I asked if she had any tissues she told me no and I had to go to the toilet for that. I collected my complimentary breakfast which I totally appreciated by the hotel . As I sat to eat my croissants in the other room, I heard another gentleman ask if he could take some extra croissants and Kas responded that he could and she even offered him blue roll. I was astonished. She shared the same excitement with another lady, complimenting her dress etc whereas I didn't not even get a warm greeting from her.
This was very disappointing. I will not be staying here again nor will I be recommending it to other friends or family members. The discrimination was obvious and would not want to expose my loved ones to Kas's behaviour.
I asked her name as I intended to make a complaint. Very disappointing for my first trip to Sheffield.
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