Vieraskäyttäjä
3. lokakuuta 2023
The hotel itself was fine, but were lied to being told that we will have a bottom floor, handicapped room. Upon check in they put us on the fourth floor saying that no such reservation was requested.We even held on hold for a while as he confirmed the room. Then when we got here, we went to turn on the television and could not make it work properly. There are no instructions, so we are unable to watch TV when we arrive after a hard day of driving, we just want to stretch out and watch a little TV and couldn’t Even do that! If this is how holiday Inns are looking from now on, we will have to cancel our next reservation, and I will never go back to any holiday inn!
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