Excellent service. Kudos to LAM of Front Des for being so polite and kind, same with Fiona and Tina. also, thankful to Jack of Holiday Inn Restaurant breakfast buffet staff for being so helpful each time.
Hotel industry is supposed to be called hospitality industry but I was shocked to know the way they treat their customers it was a total waste of time and money.
Many Chinese brands of hotels are much better than Holiday Inn.
Very bad attitude toward customers request.
If anyone is looking for inviting trouble should book holiday inn this is exactly what they are.
In short problem with food, problem with room service, problem with room cleaning and many more can go on and on.
So my suggestion is better avoid Holiday Inn I made a mistake thinking it’s an international Band of hotels but it Isn’t not worth 2 star also which they clam to be 4 star.