Very impressive hotel that I have ever been before. It is not about good facilities or accommodation and the staff is very nice.
1) Staff can’t speak English but willing to support guests
2) we have kid t would like to attend the activity but just arrive hotel and didn’t reserve the seat in advance Mr.Yang Senghao coordinated and help us to joined the activity
3) My kid left the one side of shoe in Didi car and request Mr Yang again to help us. He contacted driver and negotiate the cost until over the shift but still work for us and finally My kid got the shoe in the morning next day.
I would say not only Mr.Yang had a very good service other staffs also has services mind and hospitality welcome for us.
Käännä
Majoituspaikan vastaus: We're glad to see you were impressed with your stay at Novotel Shanghai Clover. Thank you for your positive comment to our kind staff, facilities and equipment, especially your praise for Mr. Yang's warm service, we will certainly share with the entire team members. We're look forward to seeing you again.