Hongqiao Yunfeng Hotel arvostelua

ChatGPT You said: unfriendly service crew. was told that there is a laundry dervice when i first checked in but when i asked for it they told me that service is not available. Fridge and heater was not working well during my whole stay and the staff told me to just open the window. bad service and did nothing to help me with the problems i faced the hotel is near the metro station ChatGPT said: ChatGPT It sounds like your stay was quite frustrating, especially with the misleading information about services and the lack of assistance from the staff. It’s disappointing when issues like a non-functional fridge and heater are ignored, and even more so when you're not offered any real solutions. The fact that the hotel is near the metro station is a positive, but it doesn’t seem to outweigh the negative experience with the service. Have you thought about sharing your feedback with the hotel management? It might help improve the experience for future guests. I had a disappointing experience during my stay at this hotel. Upon checking in, I was informed that laundry service was available, but when I asked about it later, I was told it was not offered. Additionally, both the fridge and heater in my room were not working properly throughout my stay. When I brought this up to the staff, their only suggestion was to open the window, which did not solve the issue. Unfortunately, no effort was made to address or resolve these problems. While the hotel's location near the metro station is convenient, the poor service and lack of assistance overshadowed what could have been a more comfortable stay. I personally do not recommend this hotel