Hotel Indigo Shanghai Harbour City

I have never written a review before but we had such an amazing stay at Hotel indigo i had to review it. The hotel itself was absolutely stunning, everything was so clean and luxurious. The location is perfect, right infront of dishui lake, you are able to watch the fireworks from the hotel balcony. The breakfast was delicious and had a diverse selection to choose from. Our first room was beautiful and had stunning views of the city but we we kindly upgraded to a lake veiw room which was even more beautiful. We were also offered complimentary breakfast. The staff at the hotel were helpful and super friendly even helping up to rent bikes throughout the day and night. I would like to specifically thank Claire one of the on duty managers who was so kind and very helpful with renting bikes, Angus who also rented us bikes and was so helpful with anything we needed and was always available for us to contact, his english was very good, this made communication very easy. And Carter who really went out of his way to help and make us feel welcomed. Overall we thoroughly enjoyed our stay and I would definitely stay here again. I highly recommend this hotel to anyone looking to stay in the area.

酒店臨湖而建，地理位置優越，附近有公交車站，交通便捷。周邊設施完善，有港城廣場、有朵雲書院，距中國航海博物館，上海天文館均不遠。酒店的設計感強，客房的佈局兼具空間的有效利用和住客的舒適度，設施設備齊全，衞生潔具系名牌，獨立的全自動智能馬桶間使用方便，淋浴花灑套裝出水密但柔和，洗澡舒服。床品品質優異，手感細膩柔軟且潔凈親膚，睡眠舒適。客房陽台直麪滴水湖，可觀賞週六晚上的煙花秀。黃一峯小夥在“汐.鄰間酒吧”調製的孔雀翎圖案拿鐵咖啡，好喝又好看；小劉姑娘在“潮.鄰間餐廳”提供細緻入微的服務，讓我們開心。酒店的室內恆温泳池很漂亮，天花板上的漫漫星光温暖着泳者的心。當然健身房的器材齊全且場地不小。在這兒有住、有吃有喝、有玩、有美景，真是度假的好地方呀！

此次出行選擇了這家酒店，整體體驗超出預期，尤其要特別感謝酒店經理Jason Liu的高效負責。 入住時遇到了房間燈光接觸不良的小問題，本是無心之舉向前台反饋，沒想到Jason經理立刻親自趕來查看，不僅耐心安撫了我的情緒，也提供了換房。 酒店的硬件設施很貼心，床品柔軟舒適，衞生打掃得十分乾淨，早餐的品類也很豐富。更讓人印象深刻的是團隊的服務意識，從Jason經理到大堂經理Vincent到基層員工，都能感受到專業且温暖的態度，遇到問題不推諉、不敷衍，真正做到了以客人為中心。 雖然入住初期有小插曲，但正是這樣的細節更能體現酒店的服務水準。下次來還會選擇這裏，也推薦給各位出行的朋友，相信有Jason經理這樣的管理者，酒店的服務衹會越來越棒！