Holiday Inn & Suites Shanghai Changfeng

Holiday Inn in China is just on another level compared to US. I would like to thank the front staff Evans for helping me arrange all the details , making my one day stay experience fantastic.

From the moment we arrived at this beautiful new property, we were enveloped in warmth and genuine hospitality. We spent five unforgettable nights here, and every detail exceeded our expectations. The front desk team, housekeeping crew, and restaurant attendants all radiated kindness and professionalism, making us feel truly cared for. One individual who made a lasting impression was the Operations Director, CC. She is an absolute gem—graceful, attentive, and deeply committed to guest satisfaction. Her meticulous eye for detail, her ability to anticipate our needs before we even voiced them, and her unwavering dedication to excellence created an atmosphere of comfort and joy. Under her leadership, the entire staff seemed united by one mission: to make every guest feel at home. CC’s presence elevated our experience from wonderful to extraordinary. Her authenticity and passion for hospitality are rare and inspiring. Thanks to her and the incredible team, our stay was not just a vacation—it was a memory we’ll cherish. Thank you all for making our time so special. We’re looking forward to spending our next vacation here with you! 从我们抵达这家漂亮的新酒店的那一刻起，我们就感受到了热情好客的氛围。我们在这里度过了五个难忘的夜晚，每一个细节都超出了我们的预期。前台、客房服务和餐厅服务员都展现出友善和专业的态度，让我们倍感关怀。 其中一位给我们留下深刻印象的是运营总监CC。她是一位真正的瑰宝——优雅、细心，并且全心全意地致力于让客人满意。她对细节的敏锐洞察力，在我们开口之前就能预见到我们的需求，以及她对卓越品质的执着追求，营造出舒适愉悦的氛围。在她的领导下，全体员工似乎都秉持着同一个使命：让每一位客人都宾至如归。 CC的努力将我们的体验从美好提升到了非凡。她真诚待客的热情令人钦佩，也鼓舞人心。感谢她和她出色的团队，我们的入住不仅仅是一次假期，更是一段我们将永远珍藏的美好回忆。 感谢你们让我们的时光如此特别。 我们已经期待在这渡过我们下一个假期！

設施：新酒店，設施都挺新的，房間空間大小可以，在上海算比較大的。 衞生：房間乾淨整潔，衞生打掃的挺認真的。 服務：重點表揚前台Ella和sharon小姐姐們，服務意識很到位👍入住和退房的時候都很熱情。尤其是我小孩把電話手錶和平板都忘在等待區小桌子上了，她們都幫忙保管好了👍十分感謝👏👏👏