this was my second time staying at this hotel and the quality was the same. Somethings could be improved. The normal cleaning the walls had some marks and so did the floor of the room, and the shower glass had some water stains . More attention could be paid to the cleaning . The bedding was clean but both the sheet and duvet cover had tears.
The only downside this room didn’t have any full length mirrors which was a little frustrating.
The breakfast was also pretty decent .
Käännä
Majoituspaikan vastaus: Dear guest,We're truly grateful that you chose to stay with us for the second time and appreciate your overall positive feedback on the quality of our hotel.However, we're sorry to hear that there were some areas that didn't meet your expectations during this stay. We sincerely apologize for the marks on the walls, the floor, and the water stains on the shower glass. We understand that a spotless environment is crucial for a pleasant stay, and we'll make sure to pay more attention to these details during our regular cleaning. Regarding the torn sheet and duvet cover, we're extremely sorry for this oversight. We'll immediately check and replace all such damaged items in our rooms.As for the lack of a full - length mirror, we'll take this into consideration and see if we can make some adjustments in the future to better meet your needs.We're glad to know that you found the breakfast decent. We'll keep working hard to maintain and improve the quality of our services.Once again, thank you for your valuable feedback. We look forward to welcoming you back and providing you with a more satisfactory experience.