Madares Hotel

Very kind and helpful staff and the owners are also very helpful but the rooms are a little bit old. There was no toilet paper in the wc and the shower was linked . The view is extremely nice and the prices are fairly good. The restaurant is also adequate

Had an amazing dining experience with fresh and tasty food. The staff were incredibly friendly and attentive. The stunning view added to the overall charm, making the stay truly memorable. Highly recommended for a relaxing and enjoyable visit.

Super sejour ,personnel a l ecoute des clients et tres serviable,tres belle vue et beau balcon

OK Great views over the harbour but 74 stairs to get to the room was a bit tiring (especially after a walk up to Anopolis and back!)

Recommended A very nice hotel with a friendly staff. The room had a balcony and a fantastic view of the bay. Everything was newly renovated and it was absolutely value for money

Shabby and run down. This hotel was such a disappointment as Loutro is such a beautiful part of Crete. The bed configuration we requested wasn't fulfilled which was the overwhelming problem but there were so many little errors/lack of attention to detail. There was no kettle but 1 cup & a spoon. The "white" towels were grey & like sandpaper, the bath mat looked like it had been chewed by a puppy. The balcony was shared with 2 other rooms which hadn't been made clear, there were no sun umbrellas in the bases which were needed as it was in full sun. We were asked by the young man that had checked us in, we assumed the son of the family that owns the property (he was the only polite member of staff and the only one that spoke english) if everything was ok so I told him actually it wasn't & the main problem was the bed configuration. He went out of his way to try & put this right but it was quite clear form the shouting and body language from his parents that they weren't happy with this. We were shown to another room that was made up in a hurry, sheets and towels were literally thrown on to the beds by the woman in charge in a most rude manner. The 2nd room was no cleaner or smarter but appeared to be the "luxury" room as there were paper slipper on the bed! This time there was a kettle but no cups, cobwebs & dead insects and very run down. It was literally like arriving at the Greek Fawlty Towers! We had booked & pre-paid for 2 nights but we left after one!