Mango House, Seychelles, Lxr Hotels and Resorts

I punti di forza includono le proposte gastronomiche eccellenti, con ottima cucina creola contemporanea di altissimo livello. Le ville e le suite, tutte con vista mare, sono arredate con gusto sofisticato e materiali pregiati, offrendo ampi spazi e terrazze private. Il servizio è migliorabile, lo staff potrebbe essere più attento ma non manca mai comunque di essere professionale. La spa e le piscine a sfioro offrono momenti di puro relax con vista sull'oceano. La privacy e la tranquillità sono garantite, rendendolo perfetto per coppie e viaggiatori esigenti in cerca di un'esperienza esclusiva. L'attenzione ai dettagli e l'atmosfera intima ne fanno una delle strutture più prestigiose delle Seychelles.

Amazing stay Professional staff Big big positive vibes High recommendation

Das Mango Resort Hilton ist schon ein ausgesprochen traumhafter Ort. Die Anlage wurde vor 2 Jahren eröffnet und daher ist alles noch sehr neu. Das Resort wird sehr gut gepflegt und wurde fantastisch in die Vegetation eingebunden. Das Problem des Hotels liegt im Restaurantkonzept. Drei á la carte Restaurants (Italienisch, Kreolisch und Japanisch) sind qualitativ aber auch preislich auf obersten Level. Gerade die Qualität der Speisen muss man hier hervorheben. Da das Hotel nur knapp über 40 Zimmer/Suiten hat, sollte dies eigentlich auch beim Service funktionieren. Das Hotel hegt jedoch die Idee auswärtige Gäste für die Restaurants zu gewinnen und dann bricht das System teilweise zusammen. Ausnehmen muss man hier alle Mitarbeiter bzgl. ihrer Freundlichkeit, aber der Ablauf bei Frühstück oder Abendessen war teilweise katastrophal. Grund hierfür liegt darin, dass die Servicemitarbeiter jeden Tag die Restaurants wechseln, und somit keine Struktur gegeben ist. Gerade durch den hohen Anspruch den das Hotel hat fällt hier vieles ab. Bekommt das Hotel die Probleme in den Restaurants in die Griff ist es ein ausnahmslos traumhafter Ort um sich gut zu erholen. Empfehlen möchten wir zusätzlich, dass man All-inclusive Gästen das All-Inklusive Konzept einmal erklärt. Somit könnte man sich am Abreisetag einige Diskussion ersparen.

There are many positives of this hotel. The grounds are magnificent, set amidst the cerulean blue ocean, grand palm trees and white sand beaches. The room itself was wonderful, large, modern and always clean. The food was also top notch, with three different restaurants to choose from (Italian, Japanese and Creole). The Spa is great. BUT… The service is absolutely horrible. This isn’t a reflection of the staff’s attitudes which were mostly very friendly, smiley and would greet you with “good mornings” and “good evenings”. It was more their complete lack of willingness to serve you or to wait on you which is mind blowing and not what you expect when you walk into a 5-star resort. You are told that the staff is on “island time” however when it’s 90degrees and you are gasping for water it is truly unacceptable. You very much have to fend for yourself if you want anything at Mango House. It is almost like the staff have no experience in hospitality; I have truly never been somewhere where the staff don’t wait on you by the pool or simply ignore you. There also seems to be a complete lack of soul at this hotel. Management are obsessed with the influencer and VIP guests that stay that anyone else is second fiddle. The one redeeming staff member is Thomas - he is amazing!! He went out of his way to make sure all pool guests were waited on, hydrated, and satisfied. If only all of the staff were like Thomas!! All in all I had a lovely stay here, truly. The slowness and lack of attentiveness of the staff wasn’t enough to detract from our visit. A few tips: the wait staff needs a complete overhaul and the hotel needs more offerings like water sports.

Can’t recommend Mango House enough. We spent 4 nights there on our honeymoon. The hotel itself is beautiful, with 2 pools and 3 restaurants. LOVED the creole food at Moutya! The staff was also amazing. Teresita was MAGICAL, so friendly and helpful. We truly enjoyed chatting with her. Katsiaryna provided a lot of guidance and was so nice. Would also strongly recommend booking activities via Mango House. We booked a tour separately with an external agency who then didn’t show up. The staff at Mango House immediately jumped in to help, got us booked with their recommended provider, and had a packed breakfast ready for us the morning of the tour. Cant wait to come back!

Alles perfect behalve bed en kussen, deze waren vreselijk. Wanneer mijn partner omdraaide, ging heel bed op en neer. Hotel biedt geen keuze in hardheid van de matrassen en kussens, wat enorm is tegengevallen. Prijzen in bars en restaurants enorm hoog, zelfs duurder dan in Dubai.