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Majoituspaikan vastaus: Thank you for sharing your valuable feedback! We are so glad to hear that you had such a wonderful stay with us. The hotel's location is indeed very convenient, with many restaurants, bars, and supermarkets nearby, and it's easy to walk to major attractions. We're also happy to hear that you enjoyed our dining options, with both breakfast and dinner meeting your expectations.We apologize for the unexpected situations you encountered, such as the Prague Infant Jesus procession and the Seville Marathon road closures. We're glad our team could assist you and find solutions to help you get around. Your experience is very important to us, and we will continue working to provide excellent service.We hope to welcome you back the next time you visit Seville! Feel free to contact us to arrange your stay. Thank you once again for your support!Best regards,Cristina BaturoneGuest Experience Manager

Majoituspaikan vastaus: Dear guest,Thank you for sharing your feedback. I'm sorry to hear that some aspects of your stay weren't fully satisfactory, such as the lack of separation in the bathroom and the absence of toothbrushes and water in the room. These amenities are offered on the hotel's app and can be ordered free of charge through the app for sostenibility reasons. We take your comments seriously and will work on improving these areas.We're glad to know that the location was convenient for you, especially being so close to landmarks like the Metropol Parasol and the pedestrian street, and that the luggage storage service was helpful.For future visits, please don't hesitate to reach out to us if you have any specific preferences regarding room amenities. We'd be happy to assist in selecting an option that better suits your needs.Thank you again for your comments, and we look forward to welcoming you back soon!Kind regards,Cristina BaturoneGuest Experience Manager

Majoituspaikan vastaus: Thank you very much for your review! We are glad to hear that you enjoyed your stay and that the room upgrade was worth it. Our location in the old town allows you to explore Seville comfortably on foot, and we are delighted to hear that you were able to take advantage of it. We look forward to welcoming you back on your next visit to the city.Best regards,Cristina BaturoneGuest Experience Manager

Majoituspaikan vastaus: Dear guest,Thank you very much for your review! We are glad to hear that you enjoyed our privileged location, the varied breakfast and our modern facilities. Our reception team is always happy to make your stay as comfortable as possible and we look forward to welcoming you back soon!Cristina BaturoneGuest Experience