Occidental Sevilla Viapol arvostelua

Majoituspaikan vastaus: 尊敬的賓客，您好！非常感謝您選擇入住我們的酒店並留下寶貴的建議！ 我們很高興您對Occidental Sevilla Viapol的整體體驗感到滿意。我們很高興您喜歡我們的房間，以及為您提供的充足熱水。同時，對您對我們前台團隊的熱情服務給予的積極評價深感欣慰。您對早餐的讚賞也讓我們備受鼓舞，我們自豪於提供多樣化的早餐，包括新鮮水果、穀物、奶酪和無麩質選項。此外，我們的酒店位置便利，靠近時尚的酒吧和餐館，包括距離僅有幾分鐘步行的Mesón Guadalquivir、Pura Gula Sevilla和Restaurante Baco，以及方便前往塞維利亞大教堂和西班牙廣場的輕軌站點。我們也為那些選擇步行探索周邊區域的客人提供地理位置上的便捷，以及周圍便利的超市選擇。真心希望您能夠再次入住來感受我們的進步！祝您生活愉快，旅途順利！María Pérez, Guest Experience Manager

Majoituspaikan vastaus: 尊敬的賓客,您好！感謝您選擇我們的酒店，非常榮幸能為您服務！我們很抱歉您在住宿期間的某些方面沒有達到您的預期。我們理解您對衞生間佈局的看法，我們會考慮您的反饋，看看我們是否有改進空間，以便為我們所有的客人提供更舒適的體驗。儘管如此，我們希望您有機會體驗我們的酒店餐廳在您的住宿期間！衷心期待您的再次光臨，我們將為您奉上更好的住宿體驗，祝您生活愉快！María Pérez, Guest Experience Manager

Majoituspaikan vastaus: Estimado huésped,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Occidental Sevilla Viapol para su visita a Sevilla y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Gracias por hospedarse con nosotros y por estos minutos que se ha tomado para compartir la buena impresión que se lleva de su experiencia en nuestras instalaciones y, de manera especial, del excelente trato que ha recibido en todo momento.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.María Pérez, Guest Experience Manager

Majoituspaikan vastaus: Dear Chen, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us and that you found our hotel to be in a convenient location for your visit to Seville.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager

Majoituspaikan vastaus: Dear Guest, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager

Majoituspaikan vastaus: Dear Anonymous,Thank you for your review.We are sorry to hear that our location did not entirely meet your expectations due to its distance from the city center. We appreciate your recognition of the nearby tram and bus stops that provide convenient access to the city's attractions.Our team is delighted to know that you enjoyed the environment and found the rooms to be clean and well-equipped. It is also heartening to hear that our staff's warmth and friendliness contributed to a very good stay experience.We look forward to welcoming you back. Best regards,María Pérez, Guest Experience Manager

Majoituspaikan vastaus: Dear Guest, Thank you very much for your kind feedback.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.We look forward to welcoming you back for another memorable experience.Best wishes,María Pérez, Guest Experience Manager

Majoituspaikan vastaus: Dear Jacinto,Thank you for your review.We're thrilled that you enjoyed the comfort of our bedrooms, complete with high-quality mattresses and pillows, ensuring a restful night's sleep. It's wonderful to know that our cleaning service met your expectations, maintaining the high standards we strive for. We also take great pride in acknowledging special occasions, and we're glad our birthday gesture added a touch of joy to your stay.We acknowledge your observations regarding the common areas and appreciate your suggestion for a refresh; please know that we are continuously working on enhancing our guest experience. While we don't own the garage facility, we understand the convenience of accessible parking and will take your feedback into consideration as we seek to improve our amenities.Thank you for recommending our hotel and highlighting our prime location with easy access to various modes of public transportation.We look forward to welcoming you back. Best regards,María Pérez, Guest Experience Manager

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to review your stay.We're delighted to hear that our strategic location provided you with convenient access to public transportation and the airport bus service. Our team is also thrilled to know that you appreciated the attentive service at the reception and our restaurant. We strive to offer a seamless and enjoyable experience for all our guests.We look forward to welcoming you back in the future, best regards,María Pérez, Guest Experience Manager

Majoituspaikan vastaus: Dear guest,Thank you for sharing your opinion about your recent stay.We are glad to hear that you enjoyed our spacious rooms and convenient location next to the tram station. It's always our goal to provide a comfortable and enjoyable stay for our guests.We appreciate your feedback regarding the shower design and apologize for any inconvenience it may have caused. We understand that the design might not be ideal for everyone, and we will take your comments into consideration for future improvements.We look forward to welcoming you back. Best regards,María Pérez, Guest Experience Manager

Majoituspaikan vastaus: 尊敬的賓客，您好！非常感謝您能在百忙之中給我們留下寶貴的建議！ 我們很高興您對酒店的硬件表示滿意。這是我們一直努力的方向，希望為客户提供舒適的住宿環境。關於您在退房後遺失的AirPods問題，我們深感抱歉給您帶來的不便。請您放心，我們已經將此事告知相關部門進行調查。由於需要時間核實，可能會導致回覆速度較慢。我們會盡快處理並及時與您聯繫，為您解決問題。在接下來的工作中我們會多加留意工作細節，真誠期待您的再次光臨！祝您天天好心情！María Pérez, Guest Experience Manager