Principi di Piemonte Sestriere

Ski hol March 2024, lovely spot, bit of hike from town centre but fine and regular free hotel mini bus if required. Lovely views from most rooms, good size, modern as had recent re furb, nice spa, pool, views. Ski out defo easy walk across car park onto slopes down to main lifts in 1 min, easy......way back bit more tricky if nearest lifts shut, bit of a hike. I found that in my 6 days ski week, the lifts closed 3 times so not great, slightest wind they shut, not great as then you are really stuck. Lovely ski area overall mind even if the link to Montgenevre is slow and old, (1960s single chairlift) its an adventure !!!! Spa lovely just bit of a shambles how you book in for the next night, as have to go down to Spa and queue each morning to book, very odd, then sometimes full, they could make this a lot easier and better i think with bit of planning. Bar prices way too expensive at this hotel, it was 7 euros for 40cl of beer, not even a pint !!! why ????? (hence bar always empty) Food was awful, prob worse ever had in any hotel, 4 stars or not .......skiers really just want good hot food, not required to be fancy or award winning but here it was cold every night, poor choices, bland, just awful, cannot understand why they have not read all the reviews saying this same thing over and over ? A simple fix surely ???? (or just not bothered ?) Such a shame as thats my lasting memory, every meal awful, most couldn't wait to get back out of restaurant or even go out and pay for meals out, so not good. For this reason i would not return again, added to poor lift management of area, one to cross off your list.

We had an absolutely wonderful stay here. The staff were all excellent - really helpful and friendly. A brilliant choice of food every night and morning - so much variety to cater to all tastes (I am vegetarian and still felt very well-provided for!) and so well made and presented. The spa was lovely, with a toasty hot sauna. Nice bar with excellent range of drinks. Rooms very clean and comfortable, excellent shower in bathroom. The ski hire shop on site was a dream, as was the easy to access locker room - it was all very easy and made the whole equipment management side of skiing so smooth and quick when it can be such a faff. And the ski in ski out location was brilliant (not sure why other reviewers are complaining about this - the piste is literally over the road!) The ease, comfort and friendliness of the whole experience made this a dream ski trip - highly recommended and thank you for a great week.

We stayed here pre covid and it was a lot better then than it is now. It all seems to have been dumbed down, very little is as good as it was before. There seems to have been no investment. Starting at the bottom, ski room looking tired, you now pay a small fee to use the spa, you have to book a time also. Reception is looking weary. Restaurant is now a buffet not a waiter service/proper 4 course menu, definitely not as good. Our room is fine, but dated and wearing out, several things don't work or are broken, eg TV, plug sockets, bath and basin plugs. I'm sure alot could be easily fixed but I can't be bothered to complain, it should be done without me asking. Room only averagely clean. Probably won't come here again.

Deludente! Pessimo! Struttura assolutamente non adeguata alle 4 stelle dichiarate. Scarsissima pulizia nelle camere, lampada sul comodino che cade a pezzi, televisione non funzionante e scaldabagno che sibila e fa un rumore tale da non dormire. Quando abbiamo chiesto spiegazioni alla manager si è dimostrata non disponibile, scortese e senza pietà, dato che non ci ha voluto rimborsare per i disagi. Siamo scappati 2 notti in anticipo. Mai piú.

Hotel bello ma stanza singola non prevista e alcuni diversi altri disservizi

The hotel itself (physically) is probably one of the best package holiday ski hotels - nice quiet location (BUT shuttle bus to town centre stops at 7pm, so a 10-15 min walk), ski in/out (if there's enough snow), the rooms are clean, and if you stay in a superior room you have a large walk in wardrobe, (but the standard rooms are short of storage, but no different to any other ski hotel we've stayed in), the bar area is good but the ski locker room is very cramped with an awful lot of lockers not locking/ no keys available or with the boot/ glove holders broken, so soggy boots & gloves in the morning. The biggest issue with this hotel is the restaurant - the FOOD IS TEPID, and SOMETIMES STILL FORZEN/ NOT PROPERLY COOKED. The buffet selection is huge, but even the dishes served by the chef from the hatch are tepid and doesn't even warm the plate it's handed to you on. We tried going to the restaurant as soon as it opened in the hope of getting a warm meal, but no. If you have any FOOD ALLERGY (my daughter has a severe nut allergy) then you are very restricted as there is NO LABELLING of any worth, but one of the chefs did try to advise but would still run over to say something was not suitable despite saying it was ok the night before! The buffet labels do not correspond to what is offered and the list of allergens is separate to the food labels, so no way of knowing what it refers to. You have no option but to pay for water for the table, the staff don't often bother clearing any plates and you're not allowed to use the tea/coffee machines at dinner and they're often not working properly at breakfast as only one member of staff bothered to refill the milk container. We complained to the Crystal rep (on the one occasion we did actually see her there) and she was quite dismissive of my comments and seemed surprised to hear that friends staying in one of the other Crystal hotels ( of the same hotel group) reported food poisoning/ bug sweeping their hotel. There is obviously no communication between the hotel management and Crystal. In resort Crystal themselves were appalling , but that's a whole other story!