Elegant Desert Lodge

我在xc上預訂了該酒店，6月13日晚入住，但最終沒能睡在酒店的床上。原因竟然是前台晚上8點後就不工作了，也就是説，到了20點，酒店工作人員就下班了。你可以有理由説，酒店已明確告知預訂酒店的住客前台衹接待到晚上8點。但你有沒有想過，萬一住客晚到怎麼辦？萬一住客晚上身體不舒服或發生意外怎麼辦？難道你不可以在醒目的地方，同樣安民告示酒店工作人員離開前台時的聯繫方式、晚上8點後酒店值班人員的房間號碼？我到了酒店，尋遍工作人員可能工作的場所，沒找到一名工作人員。這家酒店地處荒野，沒有手機信號，無法聯繫平台。在不得已的情況下，斗膽敲了一間還未熄燈的住客的房間，一對澳大利亞老年夫婦主動幫我們也在酒店尋找工作人員，但毫無結果，最後我們身子在旅館，卻衹能坐在車裡熬夜，那對澳大利亞夫婦怕我們晚上受凍，特地拿了兩條毯子給我們。第二天清晨，酒店方得知情況後，安排我們吃早餐，讓我們進房間休息，可我們怎麼能休息呢？我們的行程是既定的，預訂的旅館無法更改，當天還得趕到下一個景點和住宿地。雖然酒店方為我們準備了途中的點心，我們也感受到了酒店方的歉意，但是真正的歉意是退還我們的住宿費，因為我們根本沒入住，而且是在車裡熬了一夜，一夜未能躺平、伸直雙腿的煎熬酒店方能體會到嗎？我們的遭遇，平台非常同情，多次與酒店交涉，拿到錢的酒店卻一分錢也不願吐出來，最後是xc全額退還了我們的住宿費。我覺得該酒店的所謂規定，既不人道，也不合理，還缺乏應有的補救措施。 圖一，酒店地處荒野，附近幾公里範圍內，沒有人煙、沒有商店、沒有旅館。 圖二，酒店距著名的死亡谷景點有一百多公里，住客若是要欣賞死亡谷的晚霞，恐怕晚上8點前趕不到酒店。 圖三，死亡谷的紅色沙丘。

Eine tolle, sehr empfehlenswerte Lodge. Die Zimmer sehr schön eingerichtet und frisch renoviert, der Service hervorragend und die Küche großartig. Besonders zu erwähnen der sehr hilfsbereite Mitarbeiter, der uns den Reifenwechsel abgenommen hat, Nochmals vielen Dank dafür!

We had very spacious rooms with 2 extra beds and a small balcony that we didn't really need ... but it was nice to have the space. The bathroom was small in comparison, and it would have been a bit of a nightmare if there were 4 of us sharing that room. The drainage was also not good enough so if there were too many people at the lodge having a shower than our shower didn't drain properly and the water simply filled up the small bathroom and went out into the entrance of the room (nowhere near the beds but still not exactly ideal). The pool area was the best part about this. Plenty of places to lie in the sun or shade and tables to play some cards. The pool itself is a little small given the size of the place. If there's more than 2 people in it then it starts feeling crowded very quickly. But, perfect just to cool yourself off and get ready for some more lolling about around the pool. The restaurant is also very spacious and has a cool fireplace area, although only around 10 people can sit around the fireplace, which, again, is not a lot considering the size of the place. The food was disappointing. The fixed menu sounded great. But the portions were tiny and the quality was disappointing for the price that they charge. All-in-all, it seems like a good place for touring companies and large groups, but I'm not sure if I would ever recommend this place to individuals or small groups.