Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

Excellent hospitality- the hotel staff left a good impression even though we stayed for only one night! We arrived early at about 10.30am but were still greeted warmly by the front desk staff. Qistina was all smiles as she assisted to register us. The porter Hisham helpfully offered information about the shuttle service to IOI City Mall since we had time to spare while waiting for our room to be ready. We were pleasantly surprised though when we were told we could check in to our room at 11am. The Palmyra Family Room is huge and we loved the bathtub. The water mixers work really fast so we didn't have to wait long to get hot / warm water. We enjoyed the complimentary coffee (Kopi Kampung) and traditional Kuih. Instead of having it at the courtyard, we requested for both to-go as my husband was tired from the long drive. The staff kindly obliged. The security guards and hotel foyer staff are also attentive and proactive. When we were leaving for dinner, they offered to take us on the hotel buggy to where our car was parked, so that we didn't have to walk all the way there under the slight drizzle. The next day when we were about to leave, they also promptly helped to load our luggage into the car boot. We ended up having dinner at the hotel restaurant as it started raining heavily after we topped up petrol and our son requested to just have dinner at the hotel. The food is delicious and highly recommended! We ordered Fried Seafood Bee Hoon, Satay, Nasi Goreng Kampung and Chicken Sandwich.

スタッフの方たちもとても丁寧な接客で、お部屋も水回りも綺麗、ベッドもタオルも清潔感があり、朝食も種類が豊富で美味しかったです。スタッフの方たちが接客的に名前で呼んで下さって、小さなことでも会話をしてくださり、お客様とのコミュニケーションを大切にしているのが伝わりました。また泊まりたいです。

Stayed for 1night & it was an amazing experience! I love the environment so beautiful, room was spacious and the service here was top notch! We even get a complimentary drink & kuih upon check in and they deco our room with some simple birthday decoration cause i did write in the details that this is for "birthday staycation". Thank you Palm Garden Hotel, will definitely coming back!