Fairmont Ambassador Seoul arvostelua

Majoituspaikan vastaus: Dear Guest, Thank you very much for taking the time to share your kind feedback with us.We are truly delighted to hear that you enjoyed your stay, especially the friendliness of our staff as well as the quiet, spacious, and bright atmosphere of your room. Your comments serve as great encouragement for our team, and we sincerely appreciate your recognition.We hope to have the pleasure of welcoming you back for another memorable stay in the near future.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear JamesTian,Thank you so much for your kind words. We are thrilled to hear that you enjoyed the environment at Fairmont Seoul. We strive to create a welcoming and comfortable atmosphere for all of our guests, and your feedback is truly appreciated.We look forward to welcoming you again in the future.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear Guest, Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us. It's fantastic that you found our location convenient, and we truly appreciate your compliments about our attentive and friendly staff. We’re honored that you’ve stayed with us twice and are grateful for your recommendation.We look forward to welcoming you again in the future.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear Guest, Thank you very much for taking the time to share your kind words following your recent stay with us. We are truly delighted to hear that you enjoyed our convenient location and, most importantly, that you experienced excellent service from our team.Your recognition means a great deal to us, and I will be sure to share your comments with all of our colleagues as it will serve as a wonderful source of motivation.It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back in the near future.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear Lee_Korea, Thank you very much for your kind comment. We are truly delighted to hear that you had a pleasant experience at Fairmont Ambassador Seoul.Your positive feedback is greatly appreciated and serves as wonderful encouragement to our team. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear Air Haohan,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the swimming pool being unavailable during your visit.We would like to inform you that after the reservation slots, we carry out regular maintenance to ensure the pool remains clean and in optimal condition for all guests. Additionally, the pool is closed once a month for thorough facility checks and maintenance. We appreciate your understanding of this routine procedure.Regarding the service, we truly value your feedback, and we will certainly work on improving it to ensure a more enjoyable experience for all our guests.We're glad to hear that the other aspects of your stay were satisfactory. We look forward to welcoming you back soon for an even more pleasant experience.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear Guest, Thank you very much for taking the time to share your kind feedback with us.We are delighted to hear that you were pleased with the layout of our rooms as well as the facilities and services provided. It is also wonderful to know that you appreciated the selection of high-quality toiletries available in your room.Your satisfaction is truly rewarding for our team, and your comments serve as a great encouragement to continue delivering memorable experiences.We hope to welcome you back again in the near future.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear Guest,We’re delighted to hear that you enjoyed your time at our bar on the 29th floor. It’s always a pleasure to know that our guests appreciate not only the atmosphere but also the service provided by our team. We will be sure to pass along your lovely compliment to our bartender—it will certainly make his day!Should you need any further assistance or have any other feedback during your stay. Thank you.Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: 안녕하세요, Pilkyu고객님. 저희 페어몬트 서울을 이용해 주시고, 귀중한 후기를 남겨주신 데에 깊은 감사의 말씀을 드립니다.고객님의 긍정적인 평가에 진심으로 감사드리며, 이는 저희 임직원 모두에게 큰 격려와 동기부여가 되었습니다. 앞으로도 더욱 쾌적하고 품격 있는 서비스를 제공해 드릴 수 있도록 최선을 다하겠습니다.다시 한 번 감사드리며, 머지않아 다시 뵐 수 있기를 진심으로 고대하겠습니다.감사합니다.Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear Guest, Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed the overall design of the hotel, our friendly service, and our convenient location. We're especially pleased that you found it comfortable to explore the area, with the modern department store right downstairs.Your kind words are greatly appreciated, and we hope to welcome you back in the near future for another memorable stay.Should you need any assistance or have further suggestions, please don't hesitate to reach out.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to share your kind feedback with us. We are delighted to hear that you found our service to be of high quality, and that you had a positive experience with our front desk team. It’s wonderful to know that you enjoyed the modern environment of our hotel.Your recommendation means a lot to us, and we truly appreciate your thoughtful comments. We are committed to maintaining a high standard of service and hope to welcome you back in the future for another enjoyable stay.Thank you once again for choosing to stay with us.Claire Kim Guest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear Bellaqulvxing, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the convenient location near Hyundai Department Store and appreciated the service provided. We understand your concerns regarding the bathroom size, and we truly value your input. Your comments will be shared with our team as we continually strive to improve our guests' experiences. We hope to welcome you back in the future for another pleasant stay.Warm regards,Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul

Majoituspaikan vastaus: Dear Guest, Thank you for your feedback. We’re pleased to hear that you continue to choose our hotel for its convenience and appreciate your positive comments about our front desk and reception services.We value your input regarding the room size, wash basin, and space for toiletries. These will be taken into consideration as we continue to improve our facilities.We look forward to welcoming you again soon. Thank you.Claire KimGuest Experience & Quality Assurance ManagerFairmont Ambassador Seoul