Majoituspaikan vastaus: 尊敬的貴賓,首先,感謝您選擇入住九樹帕那斯首爾東大門,並抽出寶貴時間分享您的反饋。對於您在入住期間遇到的種種問題,我們深感抱歉。尤其是房間內出現的異味、空調無法正常使用以及床上問題,我們理解這些給您的住宿體驗帶來了困擾,對此我們深表歉意。我們已經將您的問題反饋給相關部門,確保類似問題能得到及時修復和改進。關於您與我們前台工作人員的溝通問題,我們會加強員工的培訓,確保他們能夠更好地應對客人的需求和反映的情況。再次感謝您指出這些問題,它們對我們進一步改進服務至關重要。我們希望您能給予我們一次機會,在未來的住宿中為您提供更好的體驗。再次對給您帶來的不便表示誠摯的歉意,並期待在您的下次訪問時,能為您帶來更為滿意的服務。 Hotel management
Elizabeth Choi
Kahden hengen standard-huone
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 28.4.2025
Excellent location and near the airport bus stop is convenient. The hotel staff are friendly and polite.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback and for choosing Nine Tree by Parnas Dongdaemun.We are thrilled to hear that you found our location convenient, especially with the nearby airport bus stop, and that our staff made a positive impression with their friendliness and politeness. Your kind words mean a lot to us and will certainly be shared with our team.We look forward to welcoming you again on your next visit to Seoul!Warm regards, Hotel management
Jacob
Kahden hengen standard-huone
Majoittunut 3. 2025
Yksin matkustavat
3 arvostelu
10.0/10
Ylivertainen
Lähetetty 27.4.2025
This hotel was great. It is within walking distance of a Daiso, Uniqlo, Starbucks, and Lotteria. In addition, it is also less than a five minute walk to Dongdaemun Design Plaza. There is a convenient express bus to Incheon Airport, with departures about every 20 or 25 minutes. The cost for this service is about 17000 won, and from the hotel to the airport is about eighty minutes. The staff, from the front desk clerk to the room service, were exceptionally professional and pleasant to deal with. The area where you check-in even has complementary coffee. Additionally, check-out can be done via an automated machine. And of course, the room is simple but very comfortable.
Overall, due to the convenience and location of this hotel, I highly recommend this hotel particularly if you have a long flight the next day.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your wonderful review and for choosing Nine Tree by Parnas Dongdaemun during your stay in Seoul.We are truly delighted to hear that you found our location so convenient, with nearby spots like Daiso, Uniqlo, Starbucks, and Lotteria, as well as the Dongdaemun Design Plaza just a short walk away. It’s great to know that our express bus service to Incheon Airport, along with the comfortable 80-minute ride, made your travel more convenient. We’re happy that you found our check-in process easy with the complimentary coffee and automated check-out machine—small touches that we believe add to a smoother stay.Your kind words about our team’s professionalism and the comfort of your room truly mean a lot to us. We take great pride in delivering excellent service, and it’s wonderful to hear that you felt well taken care of during your stay.Thank you for highly recommending us, especially for travelers with long flights. We sincerely hope to welcome you back on your next visit to Seoul and provide you with another excellent stay.Warm regards, Hotel management
J.Oh
Kahden hengen standard-huone
Majoittunut 3. 2025
Perhe
6 arvostelu
9.0/10
Mahtava
Lähetetty 27.4.2025
Great location, at a slightly quieter area but still walkable to the markets and restaurants.
Room is slightly small but clean with good service from staff.
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing Nine Tree by Parnas Dongdaemun and for taking the time to share your feedback.We are glad to hear that you appreciated our great location, offering a quieter area while still being within walking distance of markets and restaurants. It’s also wonderful to know that you found your room clean and that our staff provided good service during your stay.We appreciate your kind comments and hope to welcome you back on your next visit to Seoul!Warm regards, Hotel management
Anonyymi käyttäjä
Perhehuone
Majoittunut 3. 2025
Perhe
1 arvostelu
3.0/10
Lähetetty 27.4.2025
좁고 별로입니디
Käännä
Majoituspaikan vastaus: 안녕하십니까 고객님 나인트리 바이 파르나스 동대문을 찾아주시고 소중한 의견을 남겨 주셔서 감사합니다.고객님께서 언급하신 객실의 크기와 관련된 부분에 대해 불편을 드린 점 진심으로 사과드립니다. 저희 호텔은 다양한 유형의 객실을 제공하고 있으며, 고객님께서 보다 편안한 숙박을 경험하실 수 있도록 공간을 고려한 객실 배치를 지속적으로 개선해 나가겠습니다.고객님의 소중한 피드백을 바탕으로 더 나은 서비스를 제공하기 위해 노력하겠습니다. 앞으로도 더 나은 경험을 드리기 위해 최선을 다하겠습니다.다시 한 번 불편을 드려 죄송하며, 다음 방문 시에는 더 만족스러운 경험을 제공할 수 있도록 하겠습니다. 호텔 운영팀
Majoituspaikan vastaus: 尊敬的貴賓:感謝您選擇入住九樹帕那斯東大門,並分享您的入住體驗。我們很高興得知您對酒店的整體環境、服務、交通位置都感到滿意,也感謝您特別提到我們鄰近東大門市場的便利優勢。更令我們感動的是,您的朋友和家人也曾選擇入住本酒店,您的再次光臨與推薦是對我們最大的認可與鼓勵。我們將繼續努力,致力於為每一位賓客提供舒適、安心的住宿體驗。期待不久的將來再次歡迎您的到來! Hotel management
Majoituspaikan vastaus: 尊敬的貴賓:感謝您選擇入住九樹帕那斯東大門,並分享您的入住體驗。很高興得知您對我們酒店的交通便利性、周邊美食、以及整體性價比感到滿意。雖然房間稍顯緊湊,但能夠為您提供舒適的休息環境,我們感到十分欣慰。能獲得您的肯定與“下次還會考慮再次入住”的評價,是對我們最大的鼓勵。我們將繼續努力,期待在您下次來韓時再次為您服務! Hotel management
Majoituspaikan vastaus: 尊敬的貴賓:感謝您選擇入住九樹帕那斯東大門,並分享您寶貴的入住體驗。得知您對我們酒店的地理位置、三人房的舒適空間、以及大堂提供的便利設施(如免費咖啡、冷熱水、微波爐)感到滿意,我們深感欣慰。同時也非常感謝您對前台英語溝通能力的肯定,以及提及門前的機場大巴為您帶來出行便利。您的滿意是我們不斷前進的動力,我們期待將來還能再次為您服務,歡迎您下次再來韓國時繼續選擇九樹帕那斯東大門! Hotel management
Majoituspaikan vastaus: 尊敬的貴賓:感謝您選擇入住九樹帕那斯東大門,並抽出寶貴時間留下如此詳細且真誠的評價。我們很高興得知您對酒店的交通便利性、房間整潔度、水壓、枕頭選擇以及各項設施感到滿意。每層樓提供的飲水機也能為您節省購買瓶裝水的費用,這讓我們感到非常欣慰。關於牙刷與牙膏未免費提供的部分,衷心感謝您的理解。由於環保理念及韓國政府的相關政策,我們無法主動提供一次性用品,因此在一樓設有自動售賣機,供有需要的賓客選購,敬請見諒。我們真誠期待未來有機會再次為您服務,歡迎您下次來韓時再次選擇九樹帕那斯東大門。 Hotel management
Vieraskäyttäjä
Kolmen hengen standard-huone
Majoittunut 1. 2025
Liikematkustajat
51 arvostelu
10.0/10
Ylivertainen
Lähetetty 25.4.2025
離着地鐵很近,到明洞,還有東大門都不遠。
Käännä
Majoituspaikan vastaus: 尊敬的貴賓:感謝您選擇入住九樹帕那斯東大門,並分享您的寶貴評價。我們很高興得知您對酒店的地理位置感到滿意。酒店緊鄰地鐵站,前往明洞和東大門等熱門商圈也都非常便利,能為您的出行帶來便利是我們的榮幸。期待在您下次來韓時再次為您服務! Hotel management