Signiel Seoul

極多人 ～ 人滿為患 。 check in staff 都唔nice ， 等一小時以上但多人到等待嘅位都無 本身包左lounge ~ 竟然夠膽拎薯片出黎放做snack bar ~無其他snack 架啦 最差係唔知環保定點， 門口走廊沒通風沒有開冷氣好熱好焗有臭味⋯ 房間裝修都唔靚，只係個景真係好靚 完全唔值咁嘅價錢

This hotel absolutely does not live up to its claimed five-star status. We were extremely disappointed with the service at Signiel. When booking a taxi to the airport, the staff made zero effort to communicate with the driver. Unsurprisingly, the taxi left without us — and we ended up waiting 15 minutes for another one, sitting there stressed and unsure whether we’d even make our flight. Five-star service? In a double room, we were provided with just one bath towel. Are we meant to share it, or take turns showering? As for breakfast — you’re required to prepay and register in advance, as if you’re reserving a table at a Michelin-starred restaurant. But when you show up on time, you’re told there are no seats available and asked to wait 30 minutes. So much for “luxury planning.” Let’s talk about the staff — incredibly slow. Every simple request becomes a bizarre ritual. You start to wonder if time runs differently here — or if “efficiency” was deliberately erased from the training manual. And the cherry on top? Check-out is at 11:00, check-in at 15:00. That’s four hours to clean a room. I’ve never seen this anywhere in the world. Are their cleaning staff just painfully slow? Or do they only have one housekeeper for the entire hotel? Meanwhile, they seem to have 20 managers and a dozen impeccably dressed but utterly clueless girls at the reception desk. Out of all our five-star travel experiences around the world, this was — without exaggeration — the worst. The “Signiel experience” is one we’d rather forget.

房間很大，景色好，服務好，在首爾最高樓上

周圍環境比較合適家人出遊

房間非常非常安靜的一間酒店， 樓下有購物美食

酒店位置距離樂天世界非常近，不用曬太陽步行負一層就可以直達。蠶室地鐵站負一即是。旁邊樂天百貨，樂天購物中心，樓下樂天水族館。酒店大堂在79層，隔壁觀景餐廳。可以俯瞰首爾，視野俱佳。酒店衞生有待提高，入住第一晚發現床單污漬聯繫後進行了更換。