Hotel Rest Seogwipo

호텔 내 주차장은 한 10대 정도 주차가능, 위치는 올레시장과 가까워서 도보로 5-7분 거리 조식은 4천원/인당 , 미리 예약해야 이용가능 , 셀프 설거지 프론트에서 빠른 입실처리 해주셨고 휴대폰 충전기 대여도 무료로 해주셨어요 키는 따로 없고 스마트 폰 키라고 문자로 링크보내주는데 그걸로 열 수 있어서 편리합니다 방은 사진보다 작고 원룸같지만 담배냄새같은 불쾌한 냄새가 벽지에 베어있는 느낌이에요... 뷰는 창문을 열면 한라산이 보이긴 하나 따로 테라스가 있는건 아니어서 조금 답답할수도! 씽크대도 있어서 간단한 조리는 가능해보였고 화장실도 무난하게 사용가능해서 여기까진 그러려니 하고 넘기려했는데 여태 이용해 본 숙박업소중에 진짜 최악일 정도로 방음이 안됩니다 옆 방에서 커플이 다른남자랑 연락해서 싸우고 하는 내용이 다들리더라구요.. 정말 겨우 잠들었는데 새벽 2시에 옆 방 대화소리에 잠을 깨면 얼마나 화가나는지요 ㅎㅎㅎ 뒷 날 여행일정에도 영향이 굉장했을 정도로 방음이 아예 안되는 곳! 안그래도 잠귀 밝은 편인데 룸과 룸 사이의 방음도 문제지만 엘베 앞에 위치한 룸이라 복도 소음도 그대로 흡수하는 이런곳은 처음이었어요 다음엔 돈 더 주고 좋은데 가서 편하게 쉬려구요

Booked this hotel solely based on TWO REASONS: 1) There is a picture showing a washing machine INSIDE THE ROOM 2) “Mountain View” stated CLEARLY as a feature of the room type I have selected. When we arrived we got neither the Washing machine INSIDE THE ROOM nor he mountain view. I did a quick check on the rooms on the same floor and found other one of them has a front loading washing machine within the room. But the front desk insisted that based on my booking I am not entitled to either feature BECAUSE IN OUR BOOKING DETAILS INSIDE TRIP.COM app these were not stated as a room feature , EVEN THOUGH “MOUNTAIN VIEW” is clearly stated! I challenged him that it is clearly stated in trip.com but he hurriedly said "sorry once you've used the room we won't change it for you". Such disgusting service attitude! I crossed check in the trip.com app again and I was shocked to find that for this hotel "MOUNTAIN VIEW" was stated in EVERY ROOM TYPE. So I raised a dispute with Trip.com but guess what? TRIP.COM threw me under the bus and said "oh the property owner can't speak Korean so we will get a Korean speaking colleague to check.", After which we received a disgusting reply saying "you have Washing machine use on reception level and your room has a window" That's it. And to make it worse, they do not provide bath towels, only hand towels. Absolutely disgusting hotel service and an equally disgusting, dishonest service from trip.com! They don't understand it isn't the point of whether I need the washing machine or the mountain view, it is the pure dishonesty in the way they have conducted themselves that made me unhappy. Ps: other obvious stupidy of the room amenities, we are given acooking hob that was installed the wrong way; the hob was orientated such that the control knob is on the inside. Shows a lot of wrong going on with this hotel. I won't recommend this to anyone at all, there are better choices around within short walking distance!

찾기쉽고 깨끗했지만 침대꺼짐이 있음

房間可以看見漢拿山，距離偶來市場、天帝淵瀑布都很近！便利店、餐飲門店也很多，住起來很安靜，很舒適！！

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