A nice little hotel, conveniently located near the Sendai Station and is easy to find. The artificial public hot bath, though small, is nice to get rid of fatigue after a day's tour. The breakfast place is a bit small but the food is very nice with sashimi. A bit disappointed though as they didn't serve beef tongue curry (beef curry instead) on the day of my stay, but overall quite a good hotel and will book again if I ever visit Sendai again.
Majoituspaikan vastaus: Thank you for your kind words!
We are thrilled to hear that you enjoyed our service.
Our team works hard to ensure every guest has a memorable experience, and your feedback motivates us to keep striving for excellence.
We hope to welcome you back soon!
I stayed there for 4 nights. The first 3 days sounded okay but there was No 'eco cleaning' on the 4th day. The rubbish were still in my room till late at night given that I didn't put the "do not disturb" card outside the door. It's unacceptable!
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback regarding your recent stay with us.
We sincerely apologize for the inconvenience you experienced on the fourth day of your visit. It is our goal to provide a comfortable and clean environment for all our guests, and we regret that we fell short in this instance.
Your comments about the lack of eco cleaning and the delay in rubbish removal have been noted, and we will address this with our housekeeping team to ensure it does not happen again in the future.
We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you once again for your valuable feedback.