nadzlifah.M
1. toukokuuta 2025
I stayed here for 6 nights. The room was okay – aircond and hot shower worked well. Housekeeping was very friendly and helpful, I give them 5 stars.
But the Front Office service was disappointing. No greetings, not helpful, and they didn’t even check the condition of the room before giving it to me. The first room I was moved to had dirty towels and pillows, and no mirror in the bathroom. The second room was the same. When I asked for WiFi, the staff said they didn’t know the password – which was hard to believe. FO staff seemed clueless about what’s in each room.
Overall, I’m happy with the room and housekeeping, but FO service really needs improvement.
Käännä