Mood Hotel arvostelua

一般 味道比較重 不太適合國人住

The floor are a little dirty, and sometimes the sheets are dirty，but the location is very good

Nice hotel which best locations to have your delicious food around

可以繼續加油

Stayed for two nights in upgraded King Executive Room. As we want to keep our belongings safe, we didn't ask for any room services and also rejected room cleaning. We know it's a 3 star hotel, but didn't expect zero services. Guests looking for a place to stay, BEWARE - you have to be self sufficient to stay in this hotel. On the day of checking out, we asked for a single toilet roll and was rejected many times - and I quote "Today you are checking out, we are not going to provide you any more services." We tried to reason and say we didn't ask services and had no replenishment of toilet roll (only 1 in room) since day 1. Receptionist just outright rejected us. What a joke of a hotel. All we asked for is a roll of toilet paper as we need to use the toilet before we check out. Note to Mood Hotel Management: Your receptionist was playing game/watching video and ignored us calling for her. Only after the 3rd call, she looked up with an annoyed face. You might want to check if she is suitable for this job. Also, when I asked for my luggage to be kept in the hotel for safekeeping, the receptionist pointed impatiently at the corner, "just put there will do". Not moving an inch, eyes still looking at her phone and can't wait to end the conversation. Nothing was done to the luggage to be safe kept, it was left there for hours, anyone could have taken it.

Will not stay back again, poor room maintenance, mould in the shower room and did not sleep well whole night due to banging of doors

很方便出行

Quite n cosy, comfortable, fun shopping and diner, nearby areas

Strategically located in the heart of Sutera mall district. Wide choice of food to choose from the restaurants in the area. Room issued was as requested away from the lift, spacious and in quiet setting. A Security officer is posted at the front of the Hotel in the evening providing us a peace of mind. A great vacation experience thank to Trip.com.

Place is very convenient and accessible. Will recommend!!

This street has become much quieter compared to my previous visit while staying at this hotel. However, there’s an Indian disco further down the street, and you can hear faint music at night. If you’re a light sleeper, this might be a concern. For me, it’s still manageable. Overall, it remains a good choice for my stay.

Toilet very clean

牆壁有點受潮，整體還行

Quiet location in a part of town that’s 5mins drive from Paradigm Mall (without traffic). Otherwise a pretty self sufficient area with good food, services, bars, and a neighbourhood mall all within walking distance. Good for some peace and quiet away from the city.