Vieraskäyttäjä
27. heinäkuuta 2022
We stayed here as it was close to a music festival in the area. Upon entering the hotel we saw dirt along the walls and there was a musty smell. An industrial fan was drying the hallway carpets and our room (117) had a dehumidifier running. We asked for a different room due to the smell. Our next room (224) smelled less musty and we spent the night, having nowhere else to go. The pool below was dirty and had trash floating in it. The next morning we went out after having the packaged yogurt and pastries that they considered "breakfast" - there was no hot or prepared food. When we returned to our musty room, I discovered black mold on growing above the window. I looked in the bathroom and what had appeared to be mildew along the top of the backsplash was also black mold. It looked like it had been on the walls too and was painted over. The front desk person said that they would have someone check on it the next day. There were no other rooms available for us to move to. We asked for a refund for the next two nights, but the front desk clerk said we asked too late and they would only refund our third night. We spent an hour on the phone with Choice hotels, who could only offer a room a half hour away as the rooms near the festival were all booked. We ended up having to drive an hour each day to the festival, but our room at the Selma, TX Comfort Inn location was clean and a hot breakfast was served. In my adult life, this is the worst hotel I have stayed in and not in line with what I expect from the Choice hotel brand.
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