The Cloister

Absolutely beautiful resort. It was definitely the most amazing hotel room I have ever stayed in. You will feel like royalty! Every server and resort employee was responsive and helpful. We stayed at the beach mostly. The attendants quickly set up our chairs and umbrella. The Cloister adult pool was also a favorite. It was fairly empty and overlooked the river and marsh. One gripe- we went to the beach club around noon. You could not get a chair at any pool (family and adult) AT ALL unless you go early. I can’t imagine paying that much money to stay at a resort and not be able to get a chair by the pool. It says they have a 30 minute rule for leaving towels on chairs to save, but I didn’t really see it enforced. If not for the Cloister pool, I would have been really disappointed. Yes everything is expensive but you will be treated like royalty. .

Our family stayed at the Beach Club over Easter weekend. While there were some memorable highlights, our overall experience was disappointing, especially considering the standards typically associated with Sea Island. We understand that the holiday weekend likely contributed to the high volume of guests, and we hope some of the issues we encountered were due to that unusual level of activity. Areas of Concern: Service at The Cloister and Beach Club: Upon check-in at The Cloister, we were met with a rather unwelcoming reception. The front desk staff offered no greeting, information about the property, or assistance. The only comment was a curt, “Your room is not ready.” There was no offer to store luggage or help with parking. Fortunately, as returning guests, we were already familiar with the property and able to navigate on our own. Our room at the Beach Club was not ready until after the 4 p.m. check-in time, and no apology or explanation was provided. That said, the suite itself was clean and well maintained. Dinner at the Georgian Room: This was the most disappointing aspect of our stay. While the service was attentive, the quality of the food did not meet expectations. Both my husband and son ordered the ribeye, which unfortunately resembled something from a roadside diner in both presentation and taste. In truth, the quality was comparable to what one might expect from a chain restaurant, not a fine dining establishment. Given Sea Island’s reputation, the overall level of service across the resort—and particularly at the Georgian Room—was underwhelming. Highlights: Bowling at the Beach Club: This was a delightful experience. The staff was warm and accommodating, and the food options were enjoyable for the children. Easter Brunch at The Lodge: This was the standout of our visit and the reason we are willing to consider returning. From valet to reception, dining staff to golf shop attendants, every team member at The Lodge provided truly exceptional service. A special thanks to Blair Webb, the Lodge Manager, who went above and beyond to ensure a five-star experience, even on a busy holiday weekend. His leadership and dedication were evident, and we are truly grateful for the memorable brunch. If not for our children's preference for the beach, we would likely stay at The Lodge on our next visit. Thank you again, Mr. Webb, for ending our trip on such a high note.

Completely Overrated and Out of Reach. Sea Island is a beautiful place, I'll give it that. But beautiful doesn't justify the absolutely exorbitant prices. Everything, from the accommodations to the activities, is priced at a level that's simply offensive. Unless you're a multi-millionaire, you'll feel like you're constantly being gouged. Even getting onto the island feels exclusionary, with private access and a strong sense that you don't belong if you're not a member or staying at one of the high-end resorts. The service was… fine, but not outstanding enough to justify the price tag. Honestly, you can find equally beautiful beaches and luxurious accommodations elsewhere without feeling like you're taking out a second mortgage.

Hotel unwisely decided to pressure wash every single floor in my Garden Suite building. Standing water on slippery tiled floors an enormous danger. Manager told me that there were signs noting slippery floors….as though that would eliminate the risk!

I've been to Sea Island a number of times but had not stayed at the Cloister recently. The common areas and our room were beautiful. However, I was very disappointed by the cleanliness, service, and food quality during our stay. Our room's cleanliness left much to be desired. The bathroom smelled strongly of either mold or urine, the shower handle was broken, and some furniture in the room wasn't as clean as it should have been. The dining experience was equally disappointing. Despite some highlights, the food was flavorless and overpriced. Breakfast service was also frustratingly limited, as it did not stay open past 11 am, which seems unreasonable for a resort hotel. The service experience was inconsistent—at times uncomfortably obsequious, and at others cold and almost bordering on hostile. My girlfriend, who is Asian, mentioned that she felt uncomfortable during certain interactions. And while I want to believe this wasn't intentional, it does seem that this hotel caters predominantly to a certain "type" of clientele, which can result in an atmosphere that is less welcoming than one would hope. In general, I expect a hotel of this caliber to uphold much higher standards in cleanliness, maintain facilities properly, and provide consistent and genuine hospitality to all guests. I was extremely disappointed by my stay.

Fabulous in all regards. Worth the cost. Not a single complaint. Many lovey sitting areas. We enjoyed a river-view room off the main building. The room was perfect. Service attentive. Had a great dinner in the River Room. Wish we could have stayed longer.