Vieraskäyttäjä
24. lokakuuta 2024
Check in: 1st room was view of parking lot and construction equipment; 2nd room we were just starting unpacking and they came and said we could only stay there one night because it was promised to someone else after that; 3rd room was great. Great patio w great view No bathrobes so requested; no wash cloths two days—had to ask for; 1st morning we requested they clean room when we left at 10 am. They said they’d get someone right up—Came back at 2 and still not clean. Finally someone came at 3 pm Our reservation stated “brand new dining concepts”—didn’t exist: Breakfast and dinner were in the conference room . Menu was same for lunch and dinner and very limited. Our last night, we were going to eat there and menu was even more limited--ended up going out for dinner. Not sure where the “bar/lounge” mentioned in literature was unless it’s one by pool.--yes, there's a bar but certainly not what anyone would call a loung. Wanted to go to 1st floor restaurant (this is actually the pool bar). Someone took us there by elevator but then had to go through the kitchen. Wanted to go to pool—had to go through kitchen. There was no elevator available to take you directly to pool or restaurant.. My husband has difficulty walking after ankle surgery. He cannot climb steps. We received notice that there were things not completed No mention that there is no elevator access to first floor to get to restaurant/bar/pool Lots of construction noise at 7:30 in morning even though they said they would do “quieter” work in early hours . Toilet wouldn’t flush first day No grab bar or seat/foot shelf in shower Banging coming from bathroom—recorded—one night. Had to call down twice before it stopped—this was at 6;30-7 at night Have to pay to have microwave in room—motel 6 would have a microwave Patio flooded one morning after short rain Very few directions on how to reach restaurants, pool No entertainment as previous visits Staff certainly tried to accommodate and were very pleasant
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