Vieraskäyttäjä
15. kesäkuuta 2024
A chocolate chip cookie does not make it a Doubetree. This was a very disappointing property, & I will never stay here again. My colleagues booked at the lovely, Hilton Garden Inn across the street, but it sold out. This property is tired with a dark lobby (Fox News always on TVs). Desk didn’t tell me at checkin housekeeping was by request only (& the famous chocolate chip cookies were cold); I stayed Mon-Fri & housekeeping came ONCE on Thursday after I asked for it, & I was shocked to find they ONLY replaced towels, but didn’t clean sink or make bed. Breakfast was a disappointment with lukewarm eggs; it ends at 9:00am, the lights dim and they come along crashing dishware rudely and loudly as guests are still dining. Milk was borderline sour. I boycotted this breakfast & bought instead at Hilton Garden Inn. No microwave in room. This property does NOT deserve to be part of the Hilton family; entire stay was very disappointing. I cautioned all my team never to stay here.
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